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Old 01-14-2016, 11:56 PM   #1
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Big THANK YOU Christian

Okay Folks, I have it on very good authority that Christian, at times doesnít feel appreciated and feels she may not be doing anything Positive on this Web Site. So Iím starting this Tread as a place to post your Thanks to her, remembering that she has other Corporate Duties besides just reading this forum so she may not be able to get back to you the moment you post a message to her.
So let me start off: Christian, keep up the good work as itís nice to have a voice into the Corporate Network.
Michelle & Ann
2018 Chevy 3500HD Crew Cab High Country DRW, D/A, 2016 RW39MB, Dual ACs, Auto Level, Auto Sat Dish, Stack W/D, King Sleep #, 17.5" Sailuns w/Disc, MORryde IS & Pin, Comfort Ride Hitch, 5.5 Onan, Res Fridge & Induction Cook Top
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Old 01-15-2016, 12:07 AM   #2
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I agree..... Keep up what you are doing Christian and watch the forums. Seeing your reply's here or on the other one lets us know RW is watching and listening.
You had RW service calling me within hours of your reply and you put me in contact with who I needed to talk with. All my repairs are finished except one small one that showed up again but we are working on it.

THANK YOU!!!!!!!!

Steve & Char
Retired 2014 Redwood 36FL and 2015 GMC Denali 3500 DW Duramax but Now a 2020 Tiffin Allegro Bus with a 2022 GMC Canyon Denali toad.
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Old 01-15-2016, 12:31 AM   #3
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Thank you young Lady you have made a big difference on all the forums you are on. You have helped calm down the storm of problems the owners have had. Keep up the good work
2015 36RL pushing a 2015 Denali
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Old 01-15-2016, 12:41 AM   #4
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It is good to know that someone from RW is monitoring the forum and taking issues to management. Thank you, Christian.
2013 Redwood 34SK, 2017 F350 Dually
Grain Valley, Mo
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Old 01-15-2016, 01:01 AM   #5
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Christian, it is really a plus knowing that someone representing Redwood is on this forum and paying attention to many of our concerns. For a long time, we were out there on our own, trying to resolve recurring issues. Things gave calmed down since your arrival. Thank you, keep up the good work!!
Rick and Mindy
2013 Redwood 31SL, 2011 Ford F350 SRW, 6.7, Crew Cab with Firestone Bags, Titan Disc Brakes
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Old 01-15-2016, 02:52 AM   #6
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Christian, from what I hear you've been able to invoke positive outcomes to everything you get involved in, and I think your intervention shows great loyalty by Redwood to it's owners and potential owners!

Keep it up!
Brad & Dory - Lone Tree, CO
CURRENT - 2013 Itasca Meridian 42E/2013 Wrangler 4dr Sahara
SOLD - 2014 Redwood 36RL/2014 F350 DRW
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Old 01-15-2016, 04:59 AM   #7
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Christian you are our eyes, ears and voice into Redwood. Your part time role monitoring, responding and taking actions on this forum is crucial a element for all of us owners.
Dean & Pam - SOB
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Old 01-15-2016, 01:04 PM   #8
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Christian has been a real asset to this forum and Redwood owners.
She has chimed in when needed and got owners in touch with the right people.
Christian has helped me several times getting things addressed and issues in front of the right people to get resolution.
We do not say it enough, but Christian your support and involvement in this forum and with owners has been a real asset to Crossroads / Redwood and many owners.
Robert & Sheryl
2014 Redwood 38FL
MoRyde 8K IS, Disc Brakes, MoRyde Pin Box
17.5 Goodyear G114's, RV Armor Roof
2018 RAM 3500 DRW, Curt Q24 Hitch

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Old 01-15-2016, 01:24 PM   #9
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Christian has provided a much needed link between Redwood owners and the company. She voluntarily offered to help us with issues with our Redwood. Although the outcome was not what we were hoping for, she at least was willing to get involved to try to get our concerns addressed. For those who monitor and use this forum, it's readily apparent that she has also tried to help others with problem resolutions. For that I too give her a big Thank You!
Bob and Debbie (both retired) with Senior FurBabies Grizz (a German Shepherd mix) and Bailey (a Lab mix)...and sometimes a Grandkiddo or 2! Full Time RVers since July 2013 Redwood: 2012 36FL with sliding patio doors
Tow Vehicle: 2011 Chevy Silverado 3500 HD with 6.6 DuraMax Dually
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Old 01-15-2016, 01:25 PM   #10
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Christian ,

I remember the day I was driving up RT 95 and my cell phone rang , It was you checking on an email I had sent earlier in the day! It is comforting to know that RW has put you in that position , from what I have read and heard , WE as customers are much better because of it !

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Old 01-15-2016, 02:01 PM   #11
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Your representation of RW customer/owner issues back to your management is immensely valuable not only for the customer but also to Redwood the company. I know it is easy to become frustrated in a position like yours due to constantly dealing with the customer complaints. But, as complaints become issues that are resolved by the company listening and taking corrective actions, current and future customers are and will be very, very appreciative.

Keep up your great work and know that we the customers are very thankful that you are there.

Guy & Phyllis
2012 RW36RL,DualA/C,KodiakDiskBrakes,TrailAir Tri-Glide,GY_G614's,Roadmaster Comfort Ride Slipper Spring Suspension
2011Dodge3500Laramie,CrewCab,4x4,SRW,Michelins, LongBed,6.7LCTD,3.73,PullRiteSuper5th20.5KHitch, BlueOxBedsaver

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Old 01-15-2016, 02:43 PM   #12
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Both of us would like to say a big THANK YOU!!! for all of your hard work. We met you last year at the rally and you showed us your true compassion. As an owner it is a great feeling to know that there is someone that cares and listens and will go the extra mile to help when needed. I don't know of any other rv manufacture that is doing this or even cares to get involved with their customers. Keep up the great work you do and looking forward to seeing you at the rally this year.
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Old 01-15-2016, 08:14 PM   #13
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you being on here has shown that Redwood cares. I was loosing all hope for Redwood until you showed up on here. In my opinion, you have improved the company's image.
SOB "The RV Wiseguy"
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Old 01-15-2016, 08:20 PM   #14
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Agree !
Wish you had been here earlier !!!!
Ours: '11 Monaco Diplomat 43DFT followed closely by '14 Jeep 4 dr Wrangler.
Hers: '13 Explorer Sport - AWD 365hp twin turbo scooter!
Previous: '13 Ford F350 CC Platinum and '13 38GK
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Old 01-15-2016, 09:08 PM   #15
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Totally agree. Dave and I had shared our concerns. Christian has been (and continues to be) exactly what Redwood needed to improve their relationship with owners and also to provide a channel to management when there is an issue out of the ordinary.

We look forward to seeing you again at the Rally in August.
Vaughan & Tracy 2013 RW 36RL, 2013 F350 DRW CC, 2016 Focus. MorRyde IS, MorRyde pinbox, disc brakes, Comfort Ride Hitch. "Life is to be embraced, Grab it with both arms ! "
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Old 01-16-2016, 02:07 AM   #16
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I was very very impressed how fast Redwood got back to me when I asked Christian a question, thanks

07 Dodge 3500, Exhaust Brake, Edge Programer, Killer "B" Turbo
13 RL ALL options except Gen and W/D
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Old 01-16-2016, 03:40 AM   #17
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You are a great asset to all of us. You have gone above and beyond to help me when I have needed help. You have always answered my emails and put me in touch with who I needed to talk to concerning problems. I thought it was great when Redwood brought you onboard in the position you have. Please know, you are appreciated! THANK YOU!
Bruce and Cindy
2016 38 RL, tan and burgundy, H rated tires on 17.5 rims, disc brakes, washer and dryer, residential refrigerator, MorRyde IS, 2015 GMC 3500 HD Denali,Duramax DRW, 4x4, Firestone air bags
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Old 01-16-2016, 10:37 AM   #18
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Christian.......... A BIG THANKS !!!!!
Mike & Gayle
Our 3 fur children "Ting-Tang"&"Saylor"(Shih Tsu's) &"Kai" (Finnish Spitz)
2007 Silverado Classic 3500 LT C.C. Longbed Dually,
Duramax, Allison Tranny, 62 Gal. Titan Tank
2016 39MB 5.5 Onan, Residential Package, Goodyear G114's, Mor/ryde heavy duty Shackle/bushing upgrade.
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Old 01-16-2016, 04:12 PM   #19
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I have not had the opportunity to meet you, however it is really comforting to know that someone is here to lend a hand and or a listening ear. THANK YOU.
2013 Redwood 36RL. 2005 Dodge 3500 DRW 4X4. 6 speed manual transmission. South Bend dual disc clutch.
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Old 01-16-2016, 08:34 PM   #20
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thanks for the support on my incident on 13FL
Lorenz & Bailey + Karter J and Tristan Alexander and our German shepherd Capone in our 2013 36FL
Pulled by 2020 F350 SRW Curt 24K 🙄 stackable W/D vented- wet bolt kit + 17.5
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