This is not exclusive to Redwood.....when I worked at a large RV dealership....I found that no one brand did a good job of sealing EVERYTHING up from critters. Very common for a disappointed customer to come back after after finding mouse turds in their unit...Problem is...we (the tech's) knew they needed work to get a handle on this....and during the PDI I would bring it up with our service manager....he would then follow up with the manufacturer (whom ever it was...we supported 1/2 a dozen big names)....The answer we would get is....they would not pay to have us go over the unit to "critter proof" until the customer filed a complaint after ownership....then and only then they would authorize the repair....Sorry to say....That is how the industry works....totally controlled by "bean counters".....profit is king....
Some would ask ....In knowing this...Why didn't we alert our customers of this fact....so they could complain shortly after ownership so things could be made right ...The industry doesn't work that way....a dealership that starts to show some trend in warranty work....will get into trouble....again ...its not right and the industry needs to change....will it ? Not in my lifetime...
Wes & Denise
2015 38RL, Full Body Paint, Slide in Slide, full Laundry, RV Fridge, 5.5 Onan, Magnum Inverter Charger, Samlex Solar, Trav'ler Sat System. Heated Tanks, R.O. Filtration, Sailun Tires**2016 F-450, Reese 25K Elite