I have 2 kudos . .
1- Redwood service called me today apologizing for not sending my claim check...It seems as though it fell through the cracks. ,and they were very sorry... I had a spot that needed to be touched up by a body shop, Redwood allowed me to get a quote from a local body shop earlier this year.. I just sent the paid invoice over to them a few weeks ago and forgot about it...
2- used our central vac for the first time and the extension pole was cracked,sent a pic to the dealer. ( White Horse RV) they ordered a whole new kit. They called me today, the new kit is in, they will ship it to my house with a label to return the old one back to them... I don't even have to leave my house..
I believe that with the proper dealer backing , Rewdood now has the ability to stand above so many others !