Shoreline electric reel

[larslo]

Hi there

I'm new to this group. We have a 2018 Redwood 3901 mb. Power cord reel won't engage. Motor runs. I took the motor assembly cover off and 5 "rivets" fell out. Chain is in place but won't engage to retract cord. I assume "rivets" have something to do with gear engagement but I can't find a diagram to work from.

Has anyone repaired/replaced one of these?

[jrob]

larslo:
Sorry I didn’t respond earlier, I spend most of my time over on the Redwood Owner’s Group website and Facebook so I didn’t see your post until today. I did not replace my whole reel. That would cost about $600 in parts and probably $200 or more in labor. After threadlocking the pins back into the plastic plate 3 times, then CA gluing them and they still fell out I purchased a repair kit for $70. This replaces the plastic plate and pins with a metal clutch plate and pins, replaces the solenoid that engages this clutch plate and provides a better spring. All the parts and instructions are included. It took my wife and I about 4 hours to remove the reel, replace the parts and reinstall. You could probably get an RV service center to install it for about $200 or so but you would need to check. You can purchase the Reel Retrofit Kit (Southwire CRRK-01) from rvpartssource.com.

[mhs4771]

You will probably find much more activity on this site than the ROG, it sometimes goes weeks without any post.

[Jim & Mary]

M & A
I agree wholeheartedly..............since the revamp I find the ROG site very disjointed and difficult to use. I used to look at both sites almost every day, but now I may only look at the ROG site once a month, if that.

[travelin' texans]

Originally Posted by Jim & Mary

M & A
I agree wholeheartedly..............since the revamp I find the ROG site very disjointed and difficult to use. I used to look at both sites almost every day, but now I may only look at the ROG site once a month, if that.

Same here!

[jrob]

Yeah, I don’t spend much time on “old school” website forums anyway. The ROG has shifted all their discussions to their Facebook page and they are getting a lot more activity than they ever did on their forum. Some people may love Facebook and some may hate it but it is certainly popular.

[drj564]

Originally Posted by Jim & Mary

M & A
I agree wholeheartedly..............since the revamp I find the ROG site very disjointed and difficult to use. I used to look at both sites almost every day, but now I may only look at the ROG site once a month, if that.

Glad I’m not the only one. I thought it was just my unwillingness to change and adapt…..

[mhs4771]

Nope, just about all other forums have a similar look and feel, but the newly redesigned ROG is terrible and sometimes goes for weeks without any new activity. The Facebook page is much more active, but I'm not a fan of Facebook.

[Goat]

Another "not a Facebook user" here. I've thought about using it, and there are advantages to it, but they aren't worth the drama.

[nancy john 75]

I hate Facebook if a item comes up & you want to save it you can’t. Or at least I don’t know how.the forum is very confusing.i need simple.