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Old 01-15-2016, 02:01 PM   #11
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Christian,

Your representation of RW customer/owner issues back to your management is immensely valuable not only for the customer but also to Redwood the company. I know it is easy to become frustrated in a position like yours due to constantly dealing with the customer complaints. But, as complaints become issues that are resolved by the company listening and taking corrective actions, current and future customers are and will be very, very appreciative.

Keep up your great work and know that we the customers are very thankful that you are there.

Guy
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Old 01-15-2016, 02:43 PM   #12
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Christian,
Both of us would like to say a big THANK YOU!!! for all of your hard work. We met you last year at the rally and you showed us your true compassion. As an owner it is a great feeling to know that there is someone that cares and listens and will go the extra mile to help when needed. I don't know of any other rv manufacture that is doing this or even cares to get involved with their customers. Keep up the great work you do and looking forward to seeing you at the rally this year.
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Old 01-15-2016, 08:14 PM   #13
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Christian,

you being on here has shown that Redwood cares. I was loosing all hope for Redwood until you showed up on here. In my opinion, you have improved the company's image.
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Old 01-15-2016, 08:20 PM   #14
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Agree !
Wish you had been here earlier !!!!
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Old 01-15-2016, 09:08 PM   #15
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Totally agree. Dave and I had shared our concerns. Christian has been (and continues to be) exactly what Redwood needed to improve their relationship with owners and also to provide a channel to management when there is an issue out of the ordinary.


We look forward to seeing you again at the Rally in August.
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Old 01-16-2016, 02:07 AM   #16
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I was very very impressed how fast Redwood got back to me when I asked Christian a question, thanks
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Old 01-16-2016, 03:40 AM   #17
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Christian,
You are a great asset to all of us. You have gone above and beyond to help me when I have needed help. You have always answered my emails and put me in touch with who I needed to talk to concerning problems. I thought it was great when Redwood brought you onboard in the position you have. Please know, you are appreciated! THANK YOU!
Bruce and Cindy
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Old 01-16-2016, 10:37 AM   #18
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Christian.......... A BIG THANKS !!!!!
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Old 01-16-2016, 04:12 PM   #19
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I have not had the opportunity to meet you, however it is really comforting to know that someone is here to lend a hand and or a listening ear. THANK YOU.
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Old 01-16-2016, 08:34 PM   #20
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thanks for the support on my incident on 13FL
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