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Old 09-09-2014, 07:14 PM   #1
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New Owner has questions

We've owned our 38RL for just over a week and are sort of freaking out over all the QC issues we are seeing on this forum. We have some questions and would like to have input from other owners and or techs.

1. On the Main Control Panel there is a red Start/Stop Switch to the right of the tank level indicators. We find no information in the manuals explaining what this is. Can anybody tell us?

2. The slides seem to be very heavy and groan ALOT when opened and closed. Is this normal? (We are within the weight limits for the RV).

3. The locked basement doors tend to pop open when we travel. Will probably try to adjust ourselves but if you have input that would be helpful.

4. When we did the walk thru the residential refrigerator had a black knob between the refrigerator and the freezer. Do we need one of those when traveling to keep the doors/drawer from opening? It still had a velcro strip on the doors, which we use.

5. Our previous RV had rear stabilizers that helped tremendously to control movement. Has anybody added electronic stabilizers?

Thanks for any and all info!

Sue
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Old 09-09-2014, 07:36 PM   #2
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My wife and myself are one of the very few that have been blessed with our problem trailer but like I said before we are one of the very few that have been blessed with this. After 1 month with ours we have been a Believer of not buying a Friday or Monday built trailer as ours was a Friday assembled one We first thought it was just a myth going around but ours made us a believer of this. But once it comes back from Indiana and all is good "keeping fingers crossed" we will be one of very many that have nothing but pure positive to say about redwood and mark my words I will be one of those. All trailers will have their faults some are big and some are small but that is really what the fun is about owning a 5ver in my eyes. It helps when meeting great people at parks and on the road and trust me redwooders are some of the best to hang with and always have a story to tell or a joke to end with.
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Old 09-09-2014, 08:18 PM   #3
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There will be some other answers but thought i'd answer a few

1. Should be the generator switch even if you don't have one, it is prepped.
2. These slides are heavy and slow. The bedroom swintech are slow and whiny.
3. Had to move the latches just a bit and no problems since.
4. Can't help on the fridge.
5. Some of us have added stabilizers to the rear to help.

Welcome and hope you enjoy yours as much as we are.
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Old 09-09-2014, 08:21 PM   #4
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Quote:
Originally Posted by Glen&Sue View Post
We've owned our 38RL for just over a week and are sort of freaking out over all the QC issues we are seeing on this forum. We have some questions and would like to have input from other owners and or techs.

Don't freak out unless you are actually having issues - Forums do that to people as I'm sure you experienced on your Bighorn. One or two dominate the forum with problems, a natural thing, and the rest are busy camping because there is no interesting discussion about stuff that works

1. On the Main Control Panel there is a red Start/Stop Switch to the right of the tank level indicators. We find no information in the manuals explaining what this is. Can anybody tell us? That is part of the Generator prep. If you don't have a generator, it does nothing.

2. The slides seem to be very heavy and groan ALOT when opened and closed. Is this normal? (We are within the weight limits for the RV). As long as they open and close they work. Groaning is kind of a subjective description and without being there - hard to compare to what I have.

3. The locked basement doors tend to pop open when we travel. Will probably try to adjust ourselves but if you have input that would be helpful.
Not good - that needs fixed or you may loose your door or contents.

4. When we did the walk thru the residential refrigerator had a black knob between the refrigerator and the freezer. Do we need one of those when traveling to keep the doors/drawer from opening? It still had a velcro strip on the doors, which we use. Norcold here - someone else will need to answer.

5. Our previous RV had rear stabilizers that helped tremendously to control movement. Has anybody added electronic stabilizers? Several folks have added jacks to the back, but be careful with rear clearance. If you are already experiencing movement and it bothers you, it may be something to look at. If it doesn't bother you or you aren't experiencing it, the 6 pt is a wonderful system as is.


Thanks for any and all info!

Sue
See comments in Red, - Enjoy that Rig!
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Old 09-09-2014, 08:35 PM   #5
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Little round black knob in between the refrigerator doors holds the doors closed when traveling. Unscrew it when you get to your site.
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Old 09-09-2014, 10:26 PM   #6
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I got under the rig and sprayed the tracks and gears with the CRC spray recommended for the bedroom slide most of the noises stopped. Our basement doors did the same thing, I made a note to fix it when I got a chance. I never got a chance but after use the gaskets compressed and the doors lock up fine and haven't opened since.
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Old 09-09-2014, 11:26 PM   #7
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Quote:
Originally Posted by DLRAKOWITZ View Post
My wife and myself are one of the very few that have been blessed with our problem trailer but like I said before we are one of the very few that have been blessed with this. After 1 month with ours we have been a Believer of not buying a Friday or Monday built trailer as ours was a Friday assembled one We first thought it was just a myth going around but ours made us a believer of this. But once it comes back from Indiana and all is good "keeping fingers crossed" we will be one of very many that have nothing but pure positive to say about redwood and mark my words I will be one of those. All trailers will have their faults some are big and some are small but that is really what the fun is about owning a 5ver in my eyes. It helps when meeting great people at parks and on the road and trust me redwooders are some of the best to hang with and always have a story to tell or a joke to end with.


No Redwood is made in 1 day. Building is a 5 day process before it heads to the paint shop.
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Old 09-09-2014, 11:39 PM   #8
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I understand that but mine was finished on a Friday before paint
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Old 09-10-2014, 12:43 AM   #9
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x2 on AA's reply
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Old 09-10-2014, 01:10 AM   #10
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Originally Posted by Dave&Ginny View Post
No Redwood is made in 1 day. Building is a 5 day process before it heads to the paint shop.
Why did they tell me they had a 4-6 week build time, and mine is standard paint scheme, not custom paint?
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