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Old 07-01-2014, 08:35 PM   #1
lwg
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Explore USA for Annual Inspection?

I know there's been a lot of discussions here lately around service provided from Explore USA. We're getting into the window where I need to start thinking about our annual inspection (purchased 7/31/2013) so I need to identify a good place to do it. Turns out I might be in Dallas at the end of July for a business meeting and was just considering having Explore USA perform this inspection.

Thoughts on whether they could do this in a timely matter (we fulltime)?
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Old 07-01-2014, 09:09 PM   #2
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I've not seen ANYTHING the two ExploreUSA's I go to be done in any type of timely manner


Soup for you ???? SIX weeks !
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Old 07-01-2014, 09:26 PM   #3
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Quote:
Originally Posted by johnboytoo View Post
I've not seen ANYTHING the two ExploreUSA's I go to be done in any type of timely manner


Soup for you ???? SIX weeks !
I purchased my unit from ExploreUSA in Dallas (Mesquite). We found about four items that needed replacement during the PDI. By small items I mean a door latch, the lock for the filing cabinet door, awning LED strip. Parts had to be ordered and they said they would call when the parts arrived which they did. I made an appointment and dropped it off.

Two weeks later they called and said it was ready for pickup.
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Old 07-01-2014, 09:42 PM   #4
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That's what I feared and reason for the question. I need to call Redwood and ask them the best way to proceed. Truth be told I would prefer a mobile tech come by and inspect based on a list of items to look for and just ask for reimbursement.

I actually think I could perform this inspection, but suspect that wouldn't help me down the road in the warranty department...
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Old 07-01-2014, 11:14 PM   #5
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Good luck... I wouldn't waist my time with another exploderUSA as they can't do a normal inspection right to save there life. Each one I have taken my previous carriage to for yearly inspections have it a clean bill of health but found out that what work we wanted done to it during the same time was not but we were charged for it. If I had a choice crest view did us right I just need to know if it will accept crossroads to do mine because I won't step foot in another exploderUSA
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Old 07-01-2014, 11:44 PM   #6
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lwg, I was approved last year by Redwood to have a mobile RV service inspect our rig. There is an inspection sheet in the manual. I had the mobile RV service guy follow the inspection sheet, fill it out, sign it and then faxed it to Redwood. I plan on doing the same this year. I believe that the mobile RV guy was more thorough and even touched up some caulk spots while on the roof. Contact Redwood, can't lose anything by trying, I sure am again this year.
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Old 07-01-2014, 11:50 PM   #7
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If I can do that I will most likely do that as well. The Mobil rv guy who is working on mine now would be my choice. If redwood would accept it
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Old 07-02-2014, 12:02 AM   #8
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Had mine, my neighbors RW and two other folks rigs inspected at the same time, saved travel money.
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Old 07-02-2014, 03:48 AM   #9
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Brilliant! That was ultimately my backup plan. I'll ring them up tomorrow and inquire about this option.
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Old 07-07-2014, 08:24 PM   #10
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Wanted to update this thread. Just talked to Redwood and they now require an authorized Crossroad dealer perform the annual inspection on our Redwoods. They don't have to be a Redwood dealer, just a dealer who handles any of the Crossroads brands.

I think in the last year things have been changing over at Redwood and they are not quite as loosy goosy as they used to be about the rules. But at least this opens up the list of dealers quite a bit.
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