Reply
 
Thread Tools Display Modes
 
Old 08-11-2013, 12:55 AM   #1
Member
 
Join Date: Jun 2012
Posts: 71


Hi, All,
It's time for my Annual Warranty Inspection.

Alas, I am truckless, so Ihave to pay someone hundreds of dollars to tow my trailer to a dealership for inspection. (..at a time when my cash flow is not so good.)

QUESTION: Who or what is authorized to perform an official, Annual Redwood Warranty Inspection?


1. Only Redwood Dealers?

2. Any RV Dealership?

3.An RV Repair guy, if he is "authorized" to do the inspection.

On searching, I found the relevant post below...

Thank you for your help!

Robt.

===================================
DonMac
Senior Member
Joined: 2012 Jun 03
Reply Posted: 2013 May 29 at 7:26pm


Very interesting posts. On May 15 2013 I called Redwood and spoke with one Leonard Neilson. He stated to me that ANY certified RV dealer could do the yearly inspection. It did not have to be a Redwood dealer. I double checked after riffraf posted that he had gotten the same information. Mr Neilson stated just to have the inspection and get them a copy. So what is the truth on what to do? Who really knows at this point. I have done as Mr Neilson stated. No problems yet. Perhaps it just depends who you talk to.
===================================

Mr_Toad is offline   Reply With Quote
Old 08-11-2013, 06:47 AM   #2
Senior Member
 
Join Date: Mar 2012
Posts: 555
We did the same. No truck yet. I got approval from both the dealer and Redwood and my RV tech sent them a copy of his findings. He was responsible for finding the small hole in the roof.
__________________
Jay and Linda
2013 36RL
Tobys Home is offline   Reply With Quote
Old 08-11-2013, 09:56 AM   #3
Member
 
Join Date: Jun 2012
Posts: 71





Hi, Jay and Linda,

So...do you mean you were able to have an independent RV repair person come to your trailer and do the inspection....by getting approval from Redwood for him/her to do it?

If so, did you get some type of inspection checklist from Redwood?

Thank you in advance,

Robt.
Mr_Toad is offline   Reply With Quote
Old 08-11-2013, 10:04 AM   #4
Senior Member
 
COLJDM's Avatar
 
Join Date: Jan 2012
Posts: 567
Page 3 of the owners manual has specifics regarding the annual inspection. It also has a checklist
__________________
John and "Sam"
COLJDM is offline   Reply With Quote
Old 08-11-2013, 01:02 PM   #5
Member
 
Join Date: Jun 2012
Posts: 71
Thanks, ColJDM,



Yes..the third sheet in the Owners Manual is titled "Inspection and Service Certification"....explaining the inspections "must be performed annually by a qualified CrossRoads RV dealership." Plus, the sheet includes spaces for five years of Dealer signoffs for that inspection.



So, if the inspection can ONLY be performed at a dealership, then here comes 500 dollars in round trip towing charges.



yay.



Mr_Toad is offline   Reply With Quote
Old 08-11-2013, 01:33 PM   #6
Senior Member
 
COLJDM's Avatar
 
Join Date: Jan 2012
Posts: 567
I would contact Crossroads, speak to Leonard Nielsen (customer service rep) get an exception to that policy and have a qualified mobile RV tech perform the inspection on site for you. I believe it has been done before, and it will save you the transportation cost. Leonard is very supportive and reasonable.
__________________
John and "Sam"
COLJDM is offline   Reply With Quote
Old 08-11-2013, 11:25 PM   #7
Member
 
Join Date: Jun 2012
Posts: 71
Thanks, ColJDM,



I will contact the Crossroads folks...and see what I can learn.



Hopefully I can get an exception.



(Multiple years of care for myaging parentswipedme outfinancially....but hey, it's my duty.)



Robt.
Mr_Toad is offline   Reply With Quote
Old 08-12-2013, 12:22 AM   #8
Senior Member
 
fathog99's Avatar
 
Join Date: Dec 2012
Posts: 110
Mr. Toad call Leonard. He has authorized an on site repair for my bedroom slide that wont move. Also I asked about the inspection and he told me Camping is an authorized repair service for Redwood so it could be done there. If I was close to Salt Lake I would tow it for you free just to help out. Anyone close to there?
__________________
fathog
fathog99 is offline   Reply With Quote
Old 08-12-2013, 07:33 AM   #9
Senior Member
 
johnboytoo's Avatar
 
Join Date: Jul 2013
Posts: 2,054
As would I as well... but even with me semi-flying from DFW to Salt Lake I would not be there in time ...

good luck !
__________________
Ours: '11 Monaco Diplomat 43DFT followed closely by '14 Jeep 4 dr Wrangler.
Hers: '13 Explorer Sport - AWD 365hp twin turbo scooter!
Previous: '13 Ford F350 CC Platinum and '13 38GK
johnboytoo is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Redwood RV or any of its affiliates. This is an independent, unofficial site.


All times are GMT +1. The time now is 12:50 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, vBulletin Solutions, Inc.