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Old 05-21-2017, 09:36 PM   #1
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Anyone have issues setting up Dish TV ?

I received my Dish Pathway X2 and 2 Wally's yesterday... So far I have over 5 hours clocked on the phone with Tech support with no Luck..

I am able to get the channels, but the Wally's do not want to complete the download cycle? So everytime I shut off the Wally, they are back to the begining. It is frustrating, and so far nobody at tech support has resolved the issue.. They get stuck on the " Downloading Wally Software" screen...

I can keep them like that, but it is not the proper way to operate...
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Old 05-22-2017, 03:24 PM   #2
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Joe,
Sorry but I have the older vip211. Same issue however, if you unplug, it take about 25-30 minutes to find satellites and download guide. That's why I rewired the entertainment slide so when I boondock, I run it off the inverter 100% of the time.

Ken
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Old 05-22-2017, 03:42 PM   #3
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Joe,
Sorry but I have the older vip211. Same issue however, if you unplug, it take about 25-30 minutes to find satellites and download guide. That's why I rewired the entertainment slide so when I boondock, I run it off the inverter 100% of the time.

Ken
Thanks Ken , They ( dish ) are telling me that I MAY have to find someone close to me that has a dish on their house and download from that satellite...
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2015 F-350
2016-38RL with-
17.5 Goodyear 114's , Titan Disc brakes, MorRyde 8K IS, Onan 6.5 , F&P D/W , Whirlpool fridge , two awnings , Slide in Slide ,Pewter/Urban Clay in-Black & Silver out

http://i.imgur.com/D0Lp87sl.jpg
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Old 05-22-2017, 03:52 PM   #4
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Yea, I just got a 2nd hopper with a newer user interface. I tried downloading the upgrade to my older receiver and couldn't do it. Dish techs were able to do it overnight. Not sure if it was because I had a wifi connection or not.

Ken
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Old 05-22-2017, 04:15 PM   #5
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Joe,

I just ordered a Wally to replace the Vip211z and for some reason this time Dish insisted that we activate it at the house. Our house has Hopper so he had to use another antenna LNB to make it work, but got it all downloaded and restored our house back to Hopper.

I have it sitting here waiting to go Tuesday for vacation. I'll let you know how that worked having it pre-loaded. I think all that I will need to do is do a check switch in the RV.
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Old 05-22-2017, 04:18 PM   #6
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Joe,

I just ordered a Wally to replace the Vip211z and for some reason this time Dish insisted that we activate it at the house. Our house has Hopper so he had to use another antenna LNB to make it work, but got it all downloaded and restored our house back to Hopper.

I have it sitting here waiting to go Tuesday for vacation. I'll let you know how that worked having it pre-loaded. I think all that I will need to do is do a check switch in the RV.
Thanks Brad
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2015 F-350
2016-38RL with-
17.5 Goodyear 114's , Titan Disc brakes, MorRyde 8K IS, Onan 6.5 , F&P D/W , Whirlpool fridge , two awnings , Slide in Slide ,Pewter/Urban Clay in-Black & Silver out

http://i.imgur.com/D0Lp87sl.jpg
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Old 05-23-2017, 01:54 AM   #7
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Thanks Ken , They ( dish ) are telling me that I MAY have to find someone close to me that has a dish on their house and download from that satellite...

Dish has a dedicated RV help line, but they aren't there 24/7 like the rest of the yahoos are. I have found great luck with them, but I just ask to get directly to the RV tech support. I don't waste my time with whoever answers.
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Old 05-23-2017, 04:26 AM   #8
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Joe,
I don't know if this will help but here was our experience with the X2 receiver with our Montana: I thought, or was led to believe, that we could have two receivers hooked up to the X2. We have a Wally and a 211 receiver. I spent at least a day trying to get them both hooked up and was on with tech support for a long time. The first receiver would lock and load just fine, but the second receiver would hang up during the download process. Tech support finally said I needed to call a local Dish technician, so I did. He came out to the campground and as soon as he saw what I was trying to do, he said "I've never seen it work yet." He said I could load one receiver or the other but not both. He checked all my wiring and connections, and he was right. I couldn't do what I thought the antenna could do. Was irritated about that, and thankfully he didn't charge me even for the service call, but learned to live with only having one TV on satellite at a time. The RW came with the Winegard 1000 antenna installed, no problem with both receivers connecting. I sold the X2 and the problem went away.
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Old 05-23-2017, 01:38 PM   #9
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**update***

I finally received a call from a technician that was in the Outdoor RV Tech Support department of Dish.. When she first called me, she promised I would be fixed.... close to 4 hours later, and all is FIXED ! !

She told me that every once in a while, a new receiver setup will require you to access the western arc satellites of 110/19/129 in order to complete the software update... It was BRUTAL ! ! I finally got my big rolling table out from the shed, ran extension cords, pulled the tv off the bedroom wall and hooked everything up in the driveway..

We kept going to different spots in the driveway until we got in a spot that we could access ALL 3 . . The sat finder we/I was using kept showing questionable on any 1 at a time.. She was persistent, And she also is an RV'r !

ALL my thanks go out to Karissa for her help ! ! !
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2015 F-350
2016-38RL with-
17.5 Goodyear 114's , Titan Disc brakes, MorRyde 8K IS, Onan 6.5 , F&P D/W , Whirlpool fridge , two awnings , Slide in Slide ,Pewter/Urban Clay in-Black & Silver out

http://i.imgur.com/D0Lp87sl.jpg
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Old 05-23-2017, 02:50 PM   #10
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Smile

Good deal, Joe. I have found them very helpful, especially when you get to the right tech person.

Ken
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