Please everyone I'd like you to take the time to help send feedback to Redwood.
With the help of everyone here on the forum I've worked up a survey which will help pass along our thoughts to Redwood. It would be great to get as many people to respond to the survey prior to the Rally so any results can be shared there. I know it is not a lot of time so please help pass the word and get as many people to respond as possible.
I know a great deal of discussion has been going on regarding the overall satisfaction with Redwood QC and warrantee support. I believe they have already noted our concerns but by completing the survey we will be able to track from year to year their progress.
The survey is broken into 5 parts:
(1) General information regarding RW ownership
(2) Feedback regarding Redwood product offerings
(3) Feedback regarding Redwood customer service
(4) Feedback regarding the Redwood dealer network
(5) Feedback regarding specific options & feature requests
I know this isn't perfect and certainly could be improved but I think its a great place to start the discussion and help everyone see what we the customers want from Redwood.
This is our chance to help them build a better product so please help.
You can take the survey at: