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05-24-2014, 03:52 PM
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#1
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Member
Join Date: Apr 2014
Posts: 34
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Paint Chipping
Has anyone had paint chipping I understand the gutter spout thing. Mine is chipping between the door and the slide at the top of the rv. Its both the black and the gold paint. I asked Redwood about it, they were surprised. I asked for touch up paint in an aerosol can and I would do it myself as warranty authorized paint shops arnt on every corner. They told me we don't have any and our paint suppler doesn't do Aerosol cans. "we can get you the paint codes and you can have some made up" Customer service is alive and well in these United States"
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05-24-2014, 04:04 PM
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#2
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Senior Member
Join Date: Mar 2014
Posts: 429
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Quote:
Originally Posted by Duke & Coco
Has anyone had paint chipping I understand the gutter spout thing. Mine is chipping between the door and the slide at the top of the rv. Its both the black and the gold paint. I asked Redwood about it, they were surprised. I asked for touch up paint in an aerosol can and I would do it myself as warranty authorized paint shops arnt on every corner. They told me we don't have any and our paint suppler doesn't do Aerosol cans. "we can get you the paint codes and you can have some made up" Customer service is alive and well in these United States"
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Can you post a photo ?? Have not heard of any chipping paint
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2014 38GK, disc brakes, MorRyde SRE 4000, 2-Yamaha 2000 gennys, G14's, dual awnings, Progressive EMS.
2014 Ram 3500 Laramie Longhorn DRW with Luverne Bull Bar and skid plate.
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05-24-2014, 07:15 PM
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#3
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Senior Member
Join Date: Feb 2013
Posts: 7,101
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Realistically, you can't "touch up" with aerosol spray, because it doesn't fill in the chip. The 4 color touch up paint jars that came with our Redwood that have a brush are exactly perfect for touching up chips. I've used it on a few places on the front already.
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Brad & Dory - Lone Tree, CO
CURRENT - 2013 Itasca Meridian 42E/2013 Wrangler 4dr Sahara
SOLD - 2014 Redwood 36RL/2014 F350 DRW
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05-24-2014, 07:18 PM
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#4
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Member
Join Date: Apr 2014
Posts: 34
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how do you upload a photo
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05-24-2014, 07:21 PM
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#5
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Senior Member
Join Date: Feb 2013
Posts: 7,101
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When you hit reply, there is a button at the bottom that says manage attachments and it lets you upload jpeg images.
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Brad & Dory - Lone Tree, CO
CURRENT - 2013 Itasca Meridian 42E/2013 Wrangler 4dr Sahara
SOLD - 2014 Redwood 36RL/2014 F350 DRW
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05-24-2014, 07:25 PM
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#6
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Member
Join Date: Apr 2014
Posts: 34
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paint chipping
here is the paint chipping. Nobody at redwood has even mentioned a touch up paint kit.
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05-24-2014, 07:36 PM
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#7
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Senior Member
Join Date: Feb 2013
Posts: 7,101
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Came in a pouch with my manuals from the factory. If you didn't buy new its probably long gone, or if it sat on a lot for a while.
Any Dealer should be able to get it. If you don't like the original Dealer, hit another one (Any Dealer that sells a Crossroads product can order from Redwood).
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Brad & Dory - Lone Tree, CO
CURRENT - 2013 Itasca Meridian 42E/2013 Wrangler 4dr Sahara
SOLD - 2014 Redwood 36RL/2014 F350 DRW
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05-24-2014, 07:40 PM
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#8
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Member
Join Date: Apr 2014
Posts: 34
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I have a 2013 36FB lots of changes from 2013 to 2014 probably wasn't offered in 2013
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05-24-2014, 07:43 PM
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#9
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Senior Member
Join Date: Dec 2013
Posts: 310
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Glad this came up. We didn't receive a paint touch up kit, but now I know to ask my dealer for one. Thanks.
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2015 38GK
2014 Silverado 3500HD 4x4 DRW CC
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05-24-2014, 07:57 PM
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#10
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Senior Member
Join Date: Mar 2014
Posts: 429
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Quote:
Originally Posted by Duke & Coco
here is the paint chipping. Nobody at redwood has even mentioned a touch up paint kit.
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From what I can see, it is chipping off the roof membrane. Could be it was not "prepped" correctly when they painted it ??
Also, did you buy it used ?? Still should be able to get some touch up paint.
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2014 38GK, disc brakes, MorRyde SRE 4000, 2-Yamaha 2000 gennys, G14's, dual awnings, Progressive EMS.
2014 Ram 3500 Laramie Longhorn DRW with Luverne Bull Bar and skid plate.
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05-24-2014, 08:13 PM
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#11
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Member
Join Date: Apr 2014
Posts: 34
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bought it new off the lot 2013 hold over
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05-24-2014, 08:28 PM
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#12
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Senior Member
Join Date: Feb 2013
Posts: 7,101
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Quote:
Originally Posted by Duke & Coco
I have a 2013 36FB lots of changes from 2013 to 2014 probably wasn't offered in 2013
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Oh I doubt touch up paint was a new offering, it typically comes direct from the paint shop. I understands Redwood uses several close to the factory, so maybe they don't all do it, or somebody found a better use for it while it was sitting on the lot.
The Dealer should be able to get you some.
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Brad & Dory - Lone Tree, CO
CURRENT - 2013 Itasca Meridian 42E/2013 Wrangler 4dr Sahara
SOLD - 2014 Redwood 36RL/2014 F350 DRW
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05-24-2014, 08:43 PM
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#13
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Senior Member
Join Date: Feb 2013
Posts: 1,855
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Our 2013 had the kit in the welcome bag.
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2012 F350 KR CC DRW w/ some stuff
2013 36FL
Cindy and Tom, Toby and Kasey (our Berner and Newfie)
Oh...I forgot the five kids.
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05-25-2014, 01:45 AM
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#14
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Senior Member
Join Date: Jul 2013
Posts: 295
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We had it also in the 2014 36FB. We had some paint chips come off one of the access doors. Looks like it was dropped on 3 corners. We were told to bring it in and they would look at it/fix it. I'm skeptical. I have the paint, but do you need a primer over bare metal?
DSCN0679.JPGDSCN0680.JPG
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2014 RW36FB
2014 F-350 CC DRW, 25K Reese, Roll-n-Loc, Rhino Liner
'Half-timer' - Full time retired, tho!
Ken & Shelley
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05-25-2014, 03:21 AM
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#15
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Site Team
Join Date: Jan 2012
Posts: 5,407
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My unit was built March of 2012 and it came with all the touch up paint. We also have the paint numbers so any automotive paint supply store can mix it up for you. My son said he's match the paint and paint the ends of my slide someday.
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SOB "The RV Wiseguy"
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05-25-2014, 04:50 AM
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#16
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Senior Member
Join Date: Dec 2012
Posts: 1,257
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Quote:
Originally Posted by Duke & Coco
I have a 2013 36FB lots of changes from 2013 to 2014 probably wasn't offered in 2013
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We also have a 2013 and it came with touch up paint. Located same place as Brad mentioned.
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Andy & Judi, Canine Companions Duke & Kona
2012 F350 Lariat CC SRW Airlift 5000 |2013 RW 36FL Winegard Trav'ler
Travel Blog: www.andyandjudi.com
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05-25-2014, 05:03 AM
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#17
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Senior Member
Join Date: Dec 2012
Posts: 1,257
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Quote:
Originally Posted by S&K
We had it also in the 2014 36FB. We had some paint chips come off one of the access doors. Looks like it was dropped on 3 corners. We were told to bring it in and they would look at it/fix it. I'm skeptical. I have the paint, but do you need a primer over bare metal?
Attachment 198Attachment 199
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Haven't dealt with automotive paints, but in marine coatings we used a primer. The type of primer depends on the base metal.
I would lightly sand to remove the hard edges, blow off the dust, give it a wash with fresh water to remove salts, wipe with solvent to remove any oils then apply the primer, followed by top coat(s).
Our coach received a couple of chips during delivery from the factory and our dealer did an amazing job of filling the holes and matching the paint perfectly.
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Andy & Judi, Canine Companions Duke & Kona
2012 F350 Lariat CC SRW Airlift 5000 |2013 RW 36FL Winegard Trav'ler
Travel Blog: www.andyandjudi.com
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05-25-2014, 02:34 PM
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#18
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Senior Member
Join Date: Feb 2013
Posts: 1,092
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Quote:
Originally Posted by Duke & Coco
I have a 2013 36FB lots of changes from 2013 to 2014 probably wasn't offered in 2013
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We also have a 2013 36FB, ours came with the containers of touch-up paint, one for each of the four colors on the coach.
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SOB
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05-25-2014, 08:07 PM
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#19
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Senior Member
Join Date: Jan 2012
Posts: 506
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Duke and Coca I would contact Redwood/Crossroads warranty. Send them pictures and request that it gets repainted at a Service Center.
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Dean & Pam - SOB
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