We have been in Eugene for 6 months, establishing new Oregon residency. We have had several dealings with Sutton: yearly inspection back in June, warrenty slideout issues along with some poor cabinet construction and the usual "other things." No problems with their service - in fact, they went well above and beyond dealer service with a few other issues. Going back in early Jan. for a hydraulic leak, and again in April for the next inspection, before we leave for Alaska. But we will not take the 38GK there - we bought a used 23' Jayco just for the Alaska trip. Bought it, and will resell it through Sutton. No dealer is perfect, but so far they seem as close to an ideal dealer as I could hope to find.
Alan & Angele
2014 RW 38GK, Curt Q24 Hitch.
2014 Ram 3500 crew cab dually. Knapheide low-profile Westerner utility body.
Full-timing starting in August, 2014