Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Redwood RV Owners Community > Search Forums
Reload this Page Search Results
Click Here to Login

Join Redwood Owners Forums Today
Page 1 of 2 1 2
Showing results 1 to 25 of 27
Search took 0.01 seconds. Search: Posts Made By: Rick and Mindy
Forum: Redwood RV Purchase Discussions 04-02-2015, 10:59 PM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
Just to give an update to the reimbursement on...

Just to give an update to the reimbursement on the painting of my 31SL front cap. It only took a little over 3 weeks from the time my paid invoice was submitted for Crossroads to send me a check. I...
Forum: Redwood RV Purchase Discussions 03-08-2015, 10:43 PM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
I would like to again commend Redwood for...

I would like to again commend Redwood for standing behind their product. I have been reading about others who were having problems with their front cap fading. This was happening to the non full...
Forum: Redwood RV Purchase Discussions 06-24-2014, 03:45 PM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
Dallas gets my vote!!!!!!:)

Dallas gets my vote!!!!!!:)
Forum: Redwood RV Purchase Discussions 06-24-2014, 01:02 AM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
Sent an e-mail to Jim Lazzarino thanking him and...

Sent an e-mail to Jim Lazzarino thanking him and his staff for providing exemplary service for my warranty repair issues on my 31SL. I thought it was important for him to know that his staff at the...
Forum: Redwood RV Purchase Discussions 06-12-2014, 02:34 PM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
While staying at Shipshewana South, I discovered...

While staying at Shipshewana South, I discovered a leak at one of the water filter connections. Luckily the week prior I had purchased a Pex tool and connectors at Menards so I was able to take out...
Forum: Redwood RV Purchase Discussions 06-12-2014, 02:22 PM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
Jay D, You probably did the right thing, the...

Jay D, You probably did the right thing, the safer, the better, and it will certainly give you peace of mind knowing you have 4 tires behind you on the ground. We did make it home safe but not...
Forum: Redwood RV Purchase Discussions 06-12-2014, 02:11 PM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
Same here Dave, It's always nice to put a face...

Same here Dave, It's always nice to put a face with a name. We enjoyed the conversation and the tour of your beautiful rig. It was also weird to discover that a childhood friend of mine is actually...
Forum: Redwood RV Purchase Discussions 06-12-2014, 03:57 AM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
Sorry it's been so long to reply and let everyone...

Sorry it's been so long to reply and let everyone know of my experience at the Service Center. Let me start out by saying that the staff there, from the Service Manager to the techs were...
Forum: Redwood RV Purchase Discussions 05-24-2014, 06:01 PM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
Thanks for the information. Rick Drinkwine is...

Thanks for the information. Rick Drinkwine is the Customer Service Manager. He would be the supervisor of the techs you talk to when you call Customer Service. He is difficult to get ahold of!
Forum: Redwood RV Purchase Discussions 05-24-2014, 02:19 AM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
Thanks, I will talk to Rick Drinkwine. Can you...

Thanks, I will talk to Rick Drinkwine. Can you tell me the best way to get to the Service Center from Peoria? We are thinking 24 to to 31?
Forum: Redwood RV Purchase Discussions 05-24-2014, 12:45 AM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
Do I have to call a certain individual or just...

Do I have to call a certain individual or just call Redwood? and how far away from the Service Center is the factory?
Forum: Redwood RV Purchase Discussions 05-23-2014, 11:58 PM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
Do you know if I have to arrange that ahead of...

Do you know if I have to arrange that ahead of time or can I do that when I get there?
Forum: Redwood RV Purchase Discussions 05-23-2014, 10:25 PM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
Got the e-mail from Rick Drinkwine that our coach...

Got the e-mail from Rick Drinkwine that our coach is completed. We plan on being there the 2nd of June to pick it up and spend several nights at Shipshewana South to experience the area and go to...
Forum: Redwood RV Purchase Discussions 05-23-2014, 06:27 PM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
We can hardly wait for the trip to the Service...

We can hardly wait for the trip to the Service Center to pick it up. It's almost as exciting as the original trip to the dealer to pick up our new 31SL. Not only does it look like they have...
Forum: Redwood RV Purchase Discussions 05-23-2014, 03:54 PM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
Just wanted to give an update on status. Talked...

Just wanted to give an update on status. Talked to Rick Drinkwine and Service Center Manager this morning. It seems that the coach will be done today. I'm still checking to make sure all the...
Forum: Redwood RV Purchase Discussions 05-21-2014, 01:59 PM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
Jay D, hopefully the communications will...

Jay D, hopefully the communications will continue. I asked Rick Drinkwine if I would hear from the Service Center Manager about my list of issues and he said if there was a question I would hear...
Forum: Redwood RV Purchase Discussions 05-20-2014, 10:58 PM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
I did get word today that they have received my...

I did get word today that they have received my key for the door. Things should start happening soon.:)
Forum: Redwood RV Purchase Discussions 05-20-2014, 10:57 PM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
I can't imagine going around a corner and having...

I can't imagine going around a corner and having you slide open on you because I have always been told that the battery must be on for your emergency brake cable to work properly on the coach brakes....
Forum: Redwood RV Purchase Discussions 05-20-2014, 03:33 PM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
Thanks Dave, I agree, something is not right,...

Thanks Dave, I agree, something is not right, hopefully the service center will resolve. I remember telling Tom Montegue that if Redwood was truly trying to provide a coach for Baby Boomers then the...
Forum: Redwood RV Purchase Discussions 05-20-2014, 02:52 PM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
Do you know if it is a necessity to have power to...

Do you know if it is a necessity to have power to the landing gear when the battery is shut off. Is it a safety thing or is power necessary to keep the landing gear in an extended position. I don't...
Forum: Redwood RV Purchase Discussions 05-20-2014, 02:37 PM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
Dave, do you mean the actual battery connections?...

Dave, do you mean the actual battery connections? Or are you talking about another electrical connector in the battery compartment? My prior fifth wheel was a HitchHiker and I could turn off the...
Forum: Redwood RV Purchase Discussions 05-20-2014, 01:54 PM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
I sent a list of items that needed to be repaired...

I sent a list of items that needed to be repaired or looked at and I requested that the center take care of any Technical Service Bulletins if any. Another item I want them to look at is why the...
Forum: Redwood RV Purchase Discussions 05-19-2014, 10:13 PM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
I workkamped with a guy that hauls rv's for a...

I workkamped with a guy that hauls rv's for a living and he always told me that he can get into any trailer unless it is deadbolted. I should've known that they needed the key but he insisted that...
Forum: Redwood RV Purchase Discussions 05-19-2014, 08:42 PM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
Jay D., let's hope that none of this sideways...

Jay D., let's hope that none of this sideways stuff happens with the Service Center. If we can't have faith in them, what alternatives would there be?:)
Forum: Redwood RV Purchase Discussions 05-19-2014, 08:40 PM
Replies: 83
Views: 13,636
Posted By Rick and Mindy
Dave, I do the same thing. I would've been happy...

Dave, I do the same thing. I would've been happy to give the transport driver the key but he insisted that the service center would have one. I wish Redwood would have sent me some directives in...
Showing results 1 to 25 of 27
Page 1 of 2 1 2

 
Forum Jump
Disclaimer:

This website is not affiliated with or endorsed by Redwood RV or any of its affiliates. This is an independent, unofficial site.


All times are GMT +1. The time now is 09:27 AM.

Contact Us - Redwood RV Owners Forum - Join our Group! - Archive - Community Rules - Terms of Service - Privacy - Accessibility - RVLife - Top

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
×