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Showing results 1 to 9 of 9
Search took 0.00 seconds. Search: Posts Made By: Dave&Ginny
Forum: Redwood Care and Feeding 06-28-2012, 08:05 AM
Replies: 21
Views: 6,604
Posted By Dave&Ginny
I sent the pictures to Brian and the company will...

I sent the pictures to Brian and the company will stand behind getting it fixed. I didn't want to give up the trailer during heavy use time so this late fall we'll get it fixed. I still don't know...
Forum: Redwood Care and Feeding 05-20-2012, 11:36 AM
Replies: 21
Views: 6,604
Posted By Dave&Ginny
You're right and each customer thinks their...

You're right and each customer thinks their problem is the most important
Forum: Redwood Care and Feeding 05-20-2012, 10:05 AM
Replies: 21
Views: 6,604
Posted By Dave&Ginny
When I was at the factory, I saw that they build...

When I was at the factory, I saw that they build their own wall panels. Although I'm not happy this has happened, I'm hoping mine is an isolated case. Regardless, I'm sure they're going to stand...
Forum: Redwood Care and Feeding 05-20-2012, 09:58 AM
Replies: 21
Views: 6,604
Posted By Dave&Ginny
I was surprised.....I know Redwood doesn't work...

I was surprised.....I know Redwood doesn't work over the week ends but Brian DID email me back already asking me to send him pictures which I'll do on Monday. WOW....I'm impressed
Forum: Redwood Care and Feeding 05-20-2012, 09:55 AM
Replies: 21
Views: 6,604
Posted By Dave&Ginny
We can only hope that if it does occur in others...

We can only hope that if it does occur in others that it occurs prior to the end of the 2 yr warranty period, unless it would be covered under the 5yr portion. Since I'm still in the "waiting room" I...
Forum: Redwood Care and Feeding 05-20-2012, 08:17 AM
Replies: 21
Views: 6,604
Posted By Dave&Ginny
Yes I'm about 5 hours from the factory and I...

Yes I'm about 5 hours from the factory and I agree, nobody is going to fix this other than the factory. Otherwise, I'm afraid it would bite me twice.
Forum: Redwood Care and Feeding 05-20-2012, 08:15 AM
Replies: 21
Views: 6,604
Posted By Dave&Ginny
Thanks Steve for the encouragement, I...

Thanks Steve for the encouragement,

I wouldn't have a problem taking it back to the company this late fall after we get back from our trip to Maine. I would prefer for them to replace the whole...
Forum: Redwood Care and Feeding 05-19-2012, 07:03 PM
Replies: 21
Views: 6,604
Posted By Dave&Ginny
But.....does this point to a bigger problem with...

But.....does this point to a bigger problem with their method of production? This spot wasn't there last month when I got the trailer. The warranty is good for 2 years....then what?

And I'm not...
Forum: Redwood Care and Feeding 05-19-2012, 05:03 PM
Replies: 21
Views: 6,604
Posted By Dave&Ginny
Today it got pretty hot here in Illinois and when...

Today it got pretty hot here in Illinois and when I walked up to my trailer I notices a bubble about the 4 inches long in the side wall. This bubble is in the upper section of the trailer on the door...
Showing results 1 to 9 of 9

 
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