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Old 05-20-2012, 01:30 PM   #21
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Any tencho geeks out there that can help me?



For some reason I can no longer post replies due to an error on this site that says I have a restricted IP address. How can I ask an Admin or Moderator to help? I cannot change my profile either.



Currently using a virtual machine thru my office IT connection to post until I figure out what happened.
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Old 05-20-2012, 02:22 PM   #22
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Go to the memberlist and sort the names by group. The admins will appear on the top of the list. Just send them a note explaining your problem and see what they can do.
If you're connecting through a public wifi, you and many other will share the same ip address so if one of the other people using that connection did something to cause the ip to be blocked, everyone on that ip will be as blocked as well.
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Old 05-21-2012, 07:31 AM   #23
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Redwood Marketing - Good morning, we are experiencing a heavier than usual spam presence. The usual methods for protecting against and removing the spam are not adequate. We are looking into alternative measures. We apologize for any inconvenience.
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Old 05-21-2012, 07:37 AM   #24
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Please start by removing current SPAMMERs... easily identified - and then develop criteria for Admin authorizing new forum members. Right now, it looks like anyone who registers is "auto approved" to become a member.
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Old 05-21-2012, 08:06 AM   #25
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Pretty easy to identify a spammer if they have a address or e-mail address outside the US or Canada
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Old 05-21-2012, 08:31 AM   #26
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I agree with 5th Time. There should be a screening process of some sort.
Most of the emails addresses given by the spammers are bogus so there could be a confirmation email requirement for new members. An auto-generated email would be sent from redwood that the new user would have to reply to before membership is granted.
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Old 05-21-2012, 04:32 PM   #27
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Guys you wouldn't believe it but I forgot my password and the system wouldn't let me in. Point: we protect ourselves against ourselves and and not the spamers. As one mentioned they are doing there job but you know the forum is for Redwood admires and owners who need to pass on INFORMATION so that others may benefit and correct or tend to problems addressed. The need for control is at hand. Redwood PLDEASE HELP!
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Old 05-24-2012, 07:43 AM   #28
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Redwood Marketing - We are aware of the increase in spam. It appears to be a platform issue (the forum software is a purchased product.) The "usual" control methods just aren't up to the increase in spam. We are looking into alternative solutions. We apologize for any inconvenience in the meantime.
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Old 05-24-2012, 11:09 AM   #29
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Quote:
Originally Posted by marketing

Redwood Marketing - We are aware of the increase in spam. It appears to be a platform issue (the forum software is a purchased product.) The "usual" control methods just aren't up to the increase in spam. We are looking into alternative solutions. We apologize for any inconvenience in the meantime.
Thanks, it is good to know that someone is listening and are looking into a solution.
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Old 05-24-2012, 05:42 PM   #30
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Thank You admin!!!! This forum is very important to us all. We will make it and grow along with the company.
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