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Old 03-27-2017, 09:16 PM   #1
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Angry Redwood Product Managers - Take Note: No Jack, No Lug Wrench

Just found out that my brand new 2017 3901WB came without a jack or lug wrench. I called Redwood and they confirmed that the rig does not come with these items. Also checked the spare and found it was only aired up to 50 lbs.

I am in utter disbelief that these two important items are not included. Thankfully, I am preparing to go on a trip to Alaska and discovered this before having a blowout.
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Old 03-27-2017, 09:45 PM   #2
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I don't recall ever buying a RV that came with a Lug wrench or a Jack. On the RW I would use the Level up to change a tire in a hurry and I carry a battery powered impact wrench to remove the Lug nuts.
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Old 03-27-2017, 10:51 PM   #3
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We've had several rvs & NONE EVER came with a jack or lug wrench, some didn't come with a spare tire.
If you're heading to Alaska you may want another spare for both truck & trailer. Use the level up to raise the trailer. But in my opinion (I do carry them) you need a couple good bottle jacks (8 ton minimum), a 4 way lug wrench & a few blocks of wood, as the jack that comes with your truck will barely lift 1 axle on the truck.
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Old 03-27-2017, 10:54 PM   #4
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Same here... Never seen one come with a jack. Why use a jack if you have a hydraulic system on board?

Steve
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Old 03-27-2017, 11:43 PM   #5
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Our first TT didn't even come with a spare...Let alone a jack or lug wrench. Told the dealer I wouldn't pull it off the lot without a spare tire..
made them supply one as part of the deal! Welcome to the RV world! ��

Bob
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Old 03-28-2017, 12:17 AM   #6
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Never in my years have I ever had these 2 items supplied with a unit
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Old 03-28-2017, 01:10 AM   #7
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Our 2013 38gk had a lug wrench and a spare tire....
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Old 03-28-2017, 02:09 AM   #8
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I carry a Breaker Bar, Deepwell Socket, and 12 Ton Bottle Jack, but to change a tire, use the Level-Up Jacks, makes short work of the job.
As to Alaska, we made it there from Florida and back without any tire issue, but we are running Goodyear G114 17.5" (H Tires) and MorRyde Indepentent Suspension
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Old 03-28-2017, 02:19 AM   #9
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Mine came with some kind of wrench, but not a lug wrench (up in the netting). Come to think of it I'm not sure what it was for. Couldn't be the jacks. Maybe the slides?
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Old 03-28-2017, 03:08 AM   #10
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Quote:
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Mine came with some kind of wrench, but not a lug wrench (up in the netting). Come to think of it I'm not sure what it was for. Couldn't be the jacks. Maybe the slides?
Mr. Ant
That is to lower your spare tire.
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Old 03-28-2017, 11:55 PM   #11
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Highly recommend a Battery Operated Impact Wrench. For the Truck and the RV. When I changed out my tires I was able to remove and replace the tires with one charge.

Side Note: I ordered mine from Amazon. The first one was an obvious counterfeit. Who would counterfeit an impact wrench, how big can that market be?
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Old 03-29-2017, 12:08 AM   #12
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I have had 7 RV's and NOT ONE came with either a jack, or a lug wrench.. Was this your first RV >?

Like stated, you have the BEST ONBOARD jack there is in the 6 point level up system...

I carry a breaker bar and cordless impact for the lug nuts, and don't forget the torque wrench for when your done !
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Old 07-23-2017, 09:01 PM   #13
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My husband thinks it's for lowering your spare tire.
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Old 10-05-2017, 04:25 PM   #14
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Spare Tire has Rubber Stem?

I was just inflating my tires and thought I'd hit the spare. I noticed the spare has a rubber stem vs the metal stems on the rest of the tires. The hub is also not aluminum like the rest are. Is it safe to inflate the spare to 110 lbs with the rubber stem?

Thanks,
Gene
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Old 10-05-2017, 05:39 PM   #15
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Originally Posted by gford10480 View Post
I was just inflating my tires and thought I'd hit the spare. I noticed the spare has a rubber stem vs the metal stems on the rest of the tires. The hub is also not aluminum like the rest are. Is it safe to inflate the spare to 110 lbs with the rubber stem?

Thanks,
Gene
first make sure its a G-rated tire. Redwood was putting ST E-rated tires for spares a while ago, even if the axles were running G tires. Is the stem all rubber or rubber over brass with length of brass exposed on the end?
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Old 10-05-2017, 08:13 PM   #16
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Thanks for the reply Atom Ant. I'm not at the trailer, but will check on the specifics next week. Never would have occurred to me that it would be other than the rest of the tires.........ahh life. Thanks again.
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Old 10-05-2017, 11:48 PM   #17
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Gene
You can also check your tire loading chart on the drivers side front of the trailer. My placard for mine showed the 4 tires on the ground as G's and the spare e rated
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Old 10-06-2017, 04:21 AM   #18
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I don't remember ever having these tools come with an RV. I just keep my road side service updated.
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Old 10-06-2017, 12:55 PM   #19
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Thanks Shane..........
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Old 10-06-2017, 01:39 PM   #20
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Yup, deep well socket, breaker bar, battery impact wrench[i use ryobi] and torque wrench!
Perfect!
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