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Old 04-19-2014, 04:51 PM   #1
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Residential Refrigerator water

New 38 GK with Residential refrigerator. Where is the valve for the water supply to the ice maker? Thanks Jim
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Old 04-19-2014, 05:24 PM   #2
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under the sink -- small clear plastic line and twist valve...

and there is a demo mode for the samsung's that basically turn the cooling off when you don't want it on ---- lites stay on, but no freezing, etc..
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Old 04-20-2014, 12:46 AM   #3
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Hmmm, that valve is already on. It is a Samsung and I think it is turned on correct but no ice. Thanks
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Old 04-20-2014, 02:28 AM   #4
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Is the freezer real cold - it takes mine sometimes about a day or two to even make the first batch, the it runs fine.

Also, there is a wire frame overfill bale on mine that shuts it down if the tray is full. Make sure that is down.
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Old 04-20-2014, 02:43 AM   #5
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There is no wire on our ice maker. I know what wire your talking about. It has been on for two days. Thanks for the reply.
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Old 04-20-2014, 02:46 AM   #6
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I know on our home Samsung you can turn JUST the ice maker off. Maybe its turned off??
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Old 04-20-2014, 02:53 AM   #7
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Just checked and the digital display showed that it was on. Thanks
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Old 04-20-2014, 04:23 AM   #8
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Probably not an easy thing to do on the samsung, but I was going to say purge the air out of the line. I've done that a few times to get it going faster, but I can access on the back outside panel.

I assume there is no water in the tray? (I was just thinking maybe it did make ice, but the motor won't dump it)
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Old 04-20-2014, 09:40 PM   #9
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on our Samsung, if you see the display with ice cubes, that means that it is turned off.
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Old 04-20-2014, 11:49 PM   #10
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Really ?

Dang the instructions are ambiguous !!!
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Old 04-21-2014, 12:45 AM   #11
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Tell me about it. The symbol wasn't on and no ice was being made. I told her it didn't make sense. If I see the ice cube symbol, it must be on. Needles to say, I was wrong again! At least she's used to me being wrong by now.
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Old 04-21-2014, 01:38 AM   #12
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Thanks, the ice light is off so it should be making ice. Is there a valve in the garage underneath?
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Old 04-21-2014, 04:23 AM   #13
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SO first thing there is a plastic arm that senses if the ice tub is full or not make sure its not resting on anything and that your tube is in the slots it sits in. Then there is a test button that could purge the air out of the line it basically runs it through a cycle dumping the tray and filling it with water again, the button is on the front says test on it. If your valve is on underneath and still doesn't work sounds like it could be broke but check the above first good luck!
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Old 04-21-2014, 03:57 PM   #14
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Found the white plastic up/down lever. It is in the up position, don't know how to move it down. Can't find a test button it is all white plastic and can't find a way to remove the plastic bottom cover.
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Old 04-21-2014, 04:34 PM   #15
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Quote:
Originally Posted by jhardin View Post
Found the white plastic up/down lever. It is in the up position, don't know how to move it down. Can't find a test button it is all white plastic and can't find a way to remove the plastic bottom cover.
This may help--

We have a Samsung here at the house which is similar to the residential fridge. Reach down under the square white plastic housing and you should feel a small button at the front. Press that and the tray should cycle.
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Old 04-21-2014, 04:52 PM   #16
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If the water line to the icemaker drains back; sometimes it takes many cycles for it to refill the line and icemaker.
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Old 04-21-2014, 08:54 PM   #17
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Thanks to all for the tips, I called Redwood and they think the water line in the back may be restricted and no water getting to the solenoid. Need to take it into the dealer.
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