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01-05-2019, 06:47 PM
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#21
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Junior Member
Join Date: Aug 2017
Posts: 2
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Crossroads payoff
Crossroads settled out of court but it took six months to get it done.
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01-07-2019, 02:44 PM
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#22
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Senior Member
Join Date: Aug 2014
Posts: 191
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Redwood Furniture
A great reason to go to the RW Rally in Shipshewana, IN is Lambright furniture, nearby in Topeka, IN (a couple miles from the campground). We replaced the 2 recliners with theater seating. Very comfortable and very good quality. Vernon, the owner is great and very helpful. Lambright Comfort Chairs, L.L.C.
(260) 768-4820. If we can make the Rally this year we'll replace the love seat.
BTW, we stuck the old recliners in our basement. The upholstery is peeling off now. No hairspray or anything else to cause the problem!
__________________
2015 38RL with MORryde IS, residential fridge, DW, washer and dryer, generator, and slide in slide. 2 A/C, 1 HP and a fireplace. Added 17.5 inch wheels. Follows a 2013 Ram dually diesel with 8' bed and Reese 20K.
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01-07-2019, 03:01 PM
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#23
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Senior Member
Join Date: Jan 2016
Posts: 325
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recliners
as an update i decided to call the maker of these recliners, sofas, chairs last week as the dining chairs make you feel like you are going through them while eating. and was told the springs may be the wrong ones but over the year NO WARRANTY. also mentioned the "peeling" was told the prob is they make the units but Redwood supplies the fabric. and is it thin. like paint thin.
these guys should play football. they love to pass the buck
Williamsburg Furniture (thumbs down)..
don't bother sending Melody (the warranty expert) an email as she doesn't answer them even when reception says they will make sure she does
warranty@wbfusa.com
__________________
Meet Teddy Bear
Make Every Day Count
2016 Denali 3500 Diesel SRW
2015 38 GK
Cheryl & Wayne
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01-07-2019, 04:40 PM
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#24
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Senior Member
Join Date: Oct 2015
Posts: 500
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Quote:
Originally Posted by ted 95
as an update i decided to call the maker of these recliners, sofas, chairs last week as the dining chairs make you feel like you are going through them while eating. and was told the springs may be the wrong ones but over the year NO WARRANTY. also mentioned the "peeling" was told the prob is they make the units but Redwood supplies the fabric. and is it thin. like paint thin.
these guys should play football. they love to pass the buck
Williamsburg Furniture (thumbs down)..
don't bother sending Melody (the warranty expert) an email as she doesn't answer them even when reception says they will make sure she does
warranty@wbfusa.com
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I also tried to buy a single folding chair from these guys, they were absolutely no help. I wound up buying a chair from Tiara RV that ordered one for me. My color was discontinued so I wound up swapping the seat back and bottom into the new frame. It was not a very good solution as they really don't match that well. The better solution would have been to replace both folding chairs with something else. DW was not going for that option.
__________________
Larry, Stephanie Park City, Utah
2017 31SL King, 8K axles, Disc Brakes,17.5 Goodyear H tires,BU Camera,5.5 Onan, Heated HT pads, Two Uniguard Awnings, Slide Toppers, 2000w PSW inverter
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01-08-2019, 04:45 PM
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#25
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Junior Member
Join Date: Feb 2016
Posts: 6
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We had the same thing happen to our relining chairs and sofa hide a bed in 2014GK. We replaced in 2018 the recliners with Lazy boy recliners. Lazy boy makes a shorter Sofa recliner that fit in the area where the hide a bed sofa fit on end of trailer between slides.
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Steve & Jessie
2015 F350 DRW
2014 38GK,W&D,dishwasher, Disk brakes,
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01-08-2019, 07:41 PM
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#26
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Senior Member
Join Date: Jul 2015
Posts: 2,292
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Quote:
Originally Posted by ted 95
as an update i decided to call the maker of these recliners, sofas, chairs last week as the dining chairs make you feel like you are going through them while eating. and was told the springs may be the wrong ones but over the year NO WARRANTY. also mentioned the "peeling" was told the prob is they make the units but Redwood supplies the fabric. and is it thin. like paint thin.
these guys should play football. they love to pass the buck
Williamsburg Furniture (thumbs down)..
don't bother sending Melody (the warranty expert) an email as she doesn't answer them even when reception says they will make sure she does
warranty@wbfusa.com
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I have to say, I had a dinette chair break (the back rest) and called these folks. I took delivery July of 2015, this was this past September ( 4 years of usage) .
I sent pictures, and emails to them and they responded after some time.
They sent me a new chair via UPS at no charge as GOOD FAITH..
I can only assume it was because it was NOT a recliner, or sofa....
Joe
__________________
2020 F-350
2020 3991RD with-
17.5 Goodyear 114's , Titan Disc brakes, MorRyde 8K IS, Onan 6.5..
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01-11-2019, 12:43 PM
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#27
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Member
Join Date: Mar 2016
Posts: 37
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Purchased new 2015 38GK, live in it full-time. There are 2 steps leading into the hallway to the bathroom/bedroom. The top step is falling apart at the back of the step, staples have pulled out and it has separated. We think a total rebuild will be necessary. Has anyone experienced this?
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01-11-2019, 03:04 PM
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#28
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Senior Member
Join Date: Sep 2012
Posts: 3,353
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Yep! My FB had no supports on the back edge of the step, just stapled. I had to take down the basement wall & add supports, not the best place for a guy my size to work in, but got'er done & been good & solid ever since.
__________________
Danny & Linda
Full-timed 10+ years
Former '13 FB owner
Traded '13 GMC Denali DRW D/A
Currently rv & truckless
Replacement undetermined
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01-11-2019, 04:21 PM
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#29
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Senior Member
Join Date: Mar 2015
Posts: 234
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Had the same issue in our MB. No support on the back of the step. Did the same fix Danny did.
Rick
__________________
2015 Ram 3500 SLT Mega Cab DRW, SS Nerf Bars, Andersen Ultimate Hitch, ATTA Freedom Fill System
Living Full Time in a 2015 39MB Tan & Burgundy Urban Clay/Caramel, Wineguard Dish, Res Fridge & Induction Cook Top, myRV Linc Remote, MorRyde 8K IS, Titan Disk Brakes, 17.5 Sailun S637's
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01-22-2019, 06:28 PM
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#30
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Junior Member
Join Date: Apr 2014
Posts: 1
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Quote:
Originally Posted by Handgunner
Same problem here with all of our front room furniture. We were told it was leather when we purchased new our 2014 Redwood. Called dealer no help, called Redwood no help. For the price of these units the material is thin and super cheap, what a shame and shame on Redwood for not standing behind their products. We only used the unit for camping in the summer for two years before the peeling started. BIG RIP OFF!!!!!
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I have a 2012 FL36, everything is made cheap, I called the company, they dont give a ….about what we have, i had to change my two axles, too cheap, they were bending, 2 trips to Florida, I would need tires, brakes, bearing, really not normal. I put American axles, 8,000 , air suspension, the famous small acces door also a problem, wires coming loose, plumbing not clamped, ice machine the tubing is installed against the fridge heater, very good place to melt a plastic pipe.
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01-24-2019, 12:00 AM
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#31
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Senior Member
Join Date: Jan 2014
Posts: 273
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After being on the factory tour I actually emailed Crossroads and asked them if the leather maybe was plastic. It took a week but then they came back and called it leatherette. Sounds better but it is still plastic.
Synthetic is normally more durable and if you spill easier to take care of. Reasonable answer from Crossroads.
Count on that the "leather" will last at least 5 years, that what it was for us and we are full timers.
We bought two Stressless, used on Craigslist, $400 bucks including footstools and they are perfect.
Next move will be to get rid of the couch. As I read it is important to measure to make sure you get it through the door. Like the idea of a couch that has a removable back.
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04-15-2024, 05:40 PM
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#32
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Junior Member
Join Date: Dec 2018
Posts: 12
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Ironically we were at a RV show this weekend. And we saw the Thomas Paine rip. The furniture is only supposed to last about 5 years whether it's from the factory or brand new. Ours is peeling. There's nothing I can do about it except replace it. And since you've been on the factory tour do you have any video clips you could send me? I'm interested in the construction, the insulation part of it
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04-21-2024, 10:43 PM
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#33
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Member
Join Date: Sep 2020
Posts: 31
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Our chairs have been peeling for a couple yrs now, and now the sofa has started doing the same thing. We are in the Phoenix area, so I attributed it to the extreme heat in the summer here, guess not huh? So we'll probably go the Lazy Boy route also. Anyone have a specific model that they are really happy with? 2014 38RE, we're the second owners.
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