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Old 08-08-2014, 03:55 PM   #1
ab1
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In need of a Redwood RV Owner's Guide

My wife and I bought a 2015 Redwood 36RL in Arizona (live in Utah) and with all the info we got from the dealer, we did not get the Owner's Guide...we realize it might be generic but want one to validate any work done - especially the annual inspections...requested one from our dealer but still waiting.

Also, if we were to go back east for a trip, where exactly is the main service center for Redwood in Indiana?...the contact person for customer service there to reserve our annual inspection?...and how close is that center to the Redwood annual rally's?

We appreciate any and all responses...sorry if they are already "old news" to many.

Thanks!

AB1
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Old 08-08-2014, 04:21 PM   #2
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I would ask the Dealer to send you the manuals- You shouldn't have to go search for them.
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Old 08-08-2014, 04:38 PM   #3
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No I shouldn't...but am still awaiting the dealer's response...thx for your reply.
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Old 08-08-2014, 04:43 PM   #4
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Service center is in Topeka, Ind., if they have the rally in Shipshewana again thats about 20 minutes away. The last person I scheduled with was Andi Miles, but not sure anymore, they shuffle people like a deck of cards.
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Old 08-08-2014, 04:45 PM   #5
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ok...thx for your reply and info...
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Old 08-08-2014, 05:57 PM   #6
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ab1, which dealer did you purchase from. I think there's only a couple in AZ. Lazydays and Camping World, at least in the major metro's.
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Old 08-08-2014, 06:03 PM   #7
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Here is a pdf copy attached to get you started until the Dealer gets with you.
Attached Files
File Type: pdf Redwood owners-manual.pdf (2.84 MB, 31 views)
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Old 08-08-2014, 07:40 PM   #8
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FYI - Andi is still there and was very helpful with my questions.
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Old 08-08-2014, 07:42 PM   #9
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Camping World, Avondale, AZ (west of Phoenix)
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Old 08-09-2014, 12:23 AM   #10
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Call customer service and ask them they will send you a hard copy 260-593-2866
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Old 08-09-2014, 05:03 AM   #11
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Quote:
Originally Posted by travelin' texans View Post
Service center is in Topeka, Ind., if they have the rally in Shipshewana again thats about 20 minutes away. The last person I scheduled with was Andi Miles, but not sure anymore, they shuffle people like a deck of cards.
Andi Miles is still the Service Writer at the Crossroads Factory Service Center in Topeka, Indiana. I just schedule my 36RL for this fall a couple of weeks ago. I believe her email is "amiles@crossroadsrv.com".
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