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Old 05-22-2014, 01:12 AM   #1
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Thank you Jim Lazzarino!

So after a conversation with the RW Factory, I was connected with Jim Lazzarino. I am happy to say he was extremely helpful and gave our new baby a shove as it was sitting in a long que waiting to start it's long trip west. As of now, it is on the road and is due to arrive at the dealership next Tuesday or Wednesday. Hopefully a successful inspection will mean delivery by the following Friday or Saturdayl

Just wanted to praise Redwood's finest and say that YES they are very good to talk to on the phone! Thank You Jim! We know how busy you are and you still took time to push our 38RL out of the nest!

Now for a safe trip West! Everyone watch out for a new black and tan heading our way!!
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Old 05-22-2014, 01:24 AM   #2
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Awesome! Tell them to steer clear of our bad weather in Denver!
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Old 05-22-2014, 01:25 AM   #3
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Thanks AA. I will do no such thing! PEDAL TO THE METAL!!!!!!
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Old 05-22-2014, 01:28 AM   #4
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Quote:
Originally Posted by TNTBaker View Post
So after a conversation with the RW Factory, I was connected with Jim Lazzarino. I am happy to say he was extremely helpful and gave our new baby a shove as it was sitting in a long que waiting to start it's long trip west. As of now, it is on the road and is due to arrive at the dealership next Tuesday or Wednesday. Hopefully a successful inspection will mean delivery by the following Friday or Saturdayl

Just wanted to praise Redwood's finest and say that YES they are very good to talk to on the phone! Thank You Jim! We know how busy you are and you still took time to push our 38RL out of the nest!

Now for a safe trip West! Everyone watch out for a new black and tan heading our way!!


I'm happy to hear you'll soon have your baby
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Old 05-22-2014, 01:31 AM   #5
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Congratulations. Jim Lazzarino is the person that got my issues addressed right away. My 31SL is being worked on at the Service Center as we speak. I'm looking forward to a positive ending, same as you!
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Old 05-22-2014, 01:33 AM   #6
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Thanks Rick and Mindy! You know, nobody should expect miracles, but so far, I have been very happy with the Redwood side of this whole ordeal. NOT that it has been an ordeal, we just want our coach! The proof is yet to be, but I feel good about things so far. Thanks to everyone on this forum. They have helped sooooo much.
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Old 05-22-2014, 01:40 AM   #7
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Good times ahead! So glad that your baby is coming home!
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Old 05-22-2014, 01:51 AM   #8
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Thanks S&K! We are SO excited!
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Old 05-22-2014, 04:59 AM   #9
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Todd & Theresa - What dealer are you using, as when we checked the I-5 corridor we found one out East in Spokane and 2 in Oregon.
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Old 05-22-2014, 01:54 PM   #10
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We purchased from B. Young in Portland Oregon. I dont expect it could have made it too far yet. Wishful thinking!
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Old 05-22-2014, 02:03 PM   #11
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Glad to hear that your coach will be arriving in a few days. It is a long wait from the time you put your order in. When you cast your eyes on that beauty for the first time, you will have forgotten the wait.
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