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Old 06-17-2014, 09:33 PM   #1
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Slide Closure Detail 31SL

See the attached pictures of the slide closure detail. Poor detail and have had no response from Redwood. Slide touches the coach side and is ruining the paint. Something to say about Quality Control and Attention to Detail.
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File Type: jpg IMG_1488.jpg (122.7 KB, 5 views)
File Type: jpg IMG_1489.jpg (123.7 KB, 7 views)
File Type: jpg IMG_1490.jpg (135.0 KB, 5 views)
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Old 06-17-2014, 10:52 PM   #2
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See the attached pictures of the slide closure detail. Poor detail and have had no response from Redwood. Slide touches the coach side and is ruining the paint. Something to say about Quality Control and Attention to Detail.
Wow, I had the same problem with our 31SL which we purchased in Feb 2013. I was always going to cut the short piece myself and re-install but when it was in the Service Center two weeks ago they moved the short piece over so it no longer hits the slide frame.
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Old 06-17-2014, 11:16 PM   #3
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We have the exact same problem, at delivery I discussed it and ask them to fix it, the factory sent the exact same parts and it looks exactly the same after the alleged fix. This is just a very poor design by the Redwood folks and they obviously don't care enough to provide a reasonable fix.

Hope your gets resolved.
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Old 06-17-2014, 11:33 PM   #4
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Ours is similar, Dealer is going to work on it. I will try to get pics up this weekend. Agreed, lousy finish on an otherwise gorgeous coach.
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Old 06-18-2014, 01:02 AM   #5
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We stayed next to a new DVR for the past few nights and I noticed saw his side panels and fenders were all one molded piece. It was very sleek looking, no seams at all. Perhaps Redwood should consider this design in the future.
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Old 06-18-2014, 01:45 AM   #6
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I had the same problem. Fortunately, my dealer did a great job fixing the mess. I had always assumed it was warranty work.
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Old 06-18-2014, 02:08 AM   #7
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Mine does the same thing. Not as bad as the picture but the same. I figured they would address it at the next time I come in for service. To tell you the truth I don't notice it and never look at it.
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Old 06-18-2014, 03:22 AM   #8
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Ditto here same look and problem. Think this is what cracked the first fender, not I have the un painted black and it's the same. They will be painting on the next visit.
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Old 06-18-2014, 03:45 AM   #9
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Wow, feel like I need to say I don't have this problem... Which I don't. Sorry to hear about this.
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Old 06-18-2014, 12:32 PM   #10
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I have not had that issue either.
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Old 06-18-2014, 12:55 PM   #11
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Is this a problem specific to only the 31SL?

I have an FB and don't have the problem either.
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Old 06-18-2014, 02:47 PM   #12
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Mine is a 38RL with the problem
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Old 06-18-2014, 04:29 PM   #13
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I believe these issues are unique to the 31SL, it seems the bigger models do not have this issue. My dealer McGeorge RV in Ashland VA refuses to look at it any further stating the factory has stated it should be that way.
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Old 06-18-2014, 04:39 PM   #14
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Quote:
Originally Posted by CV67Cheng View Post
I believe these issues are unique to the 31SL, it seems the bigger models do not have this issue. My dealer McGeorge RV in Ashland VA refuses to look at it any further stating the factory has stated it should be that way.
It's a relatively easy fix. The Service center just moved the small piece over to the right about an inch. At least now the slide is not pushing in on the smaller piece. Don't know why the dealer couldn't do that.
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Old 06-18-2014, 05:41 PM   #15
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We have a 31SL and the problem does not exist. The pieces line up perfectly side by side. Someone did a crummy installation of the pieces and you should not accept it.
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Old 06-18-2014, 06:10 PM   #16
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Snowbirds, could you possibly post a picture, that way I can take it to my dealer and show them it has been correctly installed before. Additionally, I don't have room on my trailer to move the small piece over, there is only 1/2" between it and the step opening trim.

Thanks to all.
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Old 06-18-2014, 06:11 PM   #17
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What they can do is trim it to fit --- not hard to do at all !

but IF they do it, make sure they trim the back and not the front or it will make a 'wind tunnel' that WILL bend back one day when towing

(Happened on my previous 5er and made them enclose the front end)
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Old 06-18-2014, 10:15 PM   #18
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Quote:
Originally Posted by CV67Cheng View Post
Snowbirds, could you possibly post a picture, that way I can take it to my dealer and show them it has been correctly installed before. Additionally, I don't have room on my trailer to move the small piece over, there is only 1/2" between it and the step opening trim.

Thanks to all.
Here is a pic as it came from the factory.
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Old 06-18-2014, 10:18 PM   #19
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Snowbirds, thank you for posting the picture. Very much appreciated
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Old 06-18-2014, 10:26 PM   #20
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By the way, here are pictures of ours.
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