Any Crossroads dealer can do warranty work for you. My dealer is about a 70 mile tow for me. While they do good work, the word "timely" isn't in their vocabulary.
Another dealer that is about five miles from me is a Crossroads dealer and also has a very, very good Service Dept. I made it a point to go talk to the Sales Manager and explain who I was and why I bought the Redwood (they have nothing comparable) and that I'd like to do my service work with them and if I ever decide to go to a Pusher I would give them the opportunity to do that. They are a Winnebago and Tiffin dealer and that's what I would probably look at anyway.
Bottom line is that the Service Advisor and I are first name basis. I haven't had many issues with the coach, all have been handled well, and I also do all my maintenance with them.
Vaughan & Tracy 2013 RW 36RL, 2013 F350 DRW CC, 2016 Focus. MorRyde IS, MorRyde pinbox, disc brakes, Comfort Ride Hitch. "Life is to be embraced, Grab it with both arms ! "