Friends lost communications on their's a while back. They contacted Winegard and the Tech they spoke with suggested changing the coax from the LNB down to the base of the dish, said they had some problems with that coax.
Did the replacement while overniteing using a section or regular RG6 coax vs that tiny they used and Bingo, worked like a champ.
Michelle & Ann
2018 Chevy 3500HD Crew Cab High Country DRW, D/A, 2016 RW39MB, Dual ACs, Auto Level, Auto Sat Dish, Stack W/D, King Sleep #, 17.5" Sailuns w/Disc, MORryde IS & Pin, Comfort Ride Hitch, 5.5 Onan, Res Fridge & Induction Cook Top