We all went thru this at one time or another
re your air pressure, adjust it to your liking and the conditions...
re the lower plates movement, yes it should move, but many came without grease, and it would BANG forward and back with each change in direction....it
should have grease to dampen the movement...
IIRC, i used this
axle grease from amazon..
and remember to lube both outside AND inside the hitch...