We are having a difficult time getting this TV to work on our current cable service. In order to reset the TV, we're supposed to unplug it, but can't get it removed from the small space it occupies. Not sure what the brackets are like behind it. Any suggestions? (2013 Redwood 38GK)
I’m not sure about your 13 but our 2018 39MB works like this. Grab the bottom of the tv and lift straight up then pull the bottom toward you. Have to man handle it a little to get it to release but not too bad.
The ac plug for the tv is in the top of the cabinet to the left. There is no ac outlet behind the tv in ours.