Heat Pump, electric only??
We have a new 38GK with a heat pump. The thermostat shows furnace or electric only. When I select electric only, the heat pump kicks on 1st, then the furnace kicks on so they are both running. Ambient temps are in the high 40's and low 50's so the heat pump should not be an issue.
I asked the dealer to check it out as I didn't think if you select 'electric only', the furnace should run too. After checking the unit out, the told me that the furnace will run to assist the heat pump until within a few degrees of the set temperature.
That seems a little off to me as 'electric only' should mean electric only, not electric and gas.
Any thoughts? Thanks,