Reply
 
Thread Tools Search this Thread Display Modes
 
Old 01-07-2013, 10:24 AM   #1
Member
 
GCAKIA's Avatar
 
Join Date: Dec 2012
Posts: 42
My wife woke me up this morning @ 2AM to get help with an overflowing toilet.

Apparently she had gone to the bathroom at midnight (#1) and flushed as usual. She got up again at 2PM to go again and the toilet was overflowing. It was overflowing slowly, but had apparently begun when she used the toilet at midnight. The overflowing water seemed to be crystal clear and had no odor. The water covered quite a bit of the bedroom and had leaked through to the storage compartment and the concrete below.

The black water tank was less than half full and didn't seem to be the problem. I stepped on the flush mechanism and the water was gone, overflowing stopped. Since then, we have used the toilet several times with no problems and have still not reached the half way full mark on the black tank.

As you can imagine I have a few questions:

1. Any idea what could have caused this? My best guess is that somehow the flush water (clean) continued to flow after my wife flushed at midnight, yet the flush valve at the bottom of the toilet stayed shut.
2. We've gotten up the water as best we can. Is there anything more we can/should do to address the moisture in the floor and carpet? fans? baking soda? Since the water was clean I don't believe there was any waste that went into the carpet, etc.
3. Any suggestions on preventative steps we can take to avoid this in the future. In the near term, the only thing I could think of was to wait after flushing to ensure the water stops flowing before departure.

Two months in a new Redwood (36FB) and this is our first significant problem.
__________________
Gary and Karen
Denton, Texas
2012 Ford F-350 (4X4 dually)
2015 Redwood RV (39MB)
GCAKIA is offline   Reply With Quote
Old 01-07-2013, 10:29 AM   #2
Member
 
gfshaffer's Avatar
 
Join Date: May 2012
Posts: 31
We had the same problem and discoveed it was a water valveproblem problem, that Stefford stood behind. Until we had it fixed, we jut always did a visual check after flusing to make sure the water stopped flowing into the toilet.
__________________
Gary
gfshaffer is offline   Reply With Quote
Old 01-07-2013, 10:39 AM   #3
Member
 
Join Date: Aug 2012
Posts: 39
Borrow or rent a dehumidifier. Run it for at least 24 hours. It will pull (wick) the moisture from under the walls. Trust me, I have done this twice, long and embarrassing stories.

Gary
csg11 is offline   Reply With Quote
Old 01-07-2013, 11:56 AM   #4
Junior Member
 
Join Date: Jun 2012
Posts: 12


We had similar issue but I cought it befor overflow. The rubber seal was dry and did not allow the ball valve in the toilet close completely(enough to close the drain but not enough to stop the water. I now occasionally drip 1 or 2 drips of vegitable oil on the ball valve to lubricate- no more problenms.
AE New Holland is offline   Reply With Quote
Old 01-07-2013, 02:57 PM   #5
Senior Member
 
Amishco's Avatar
 
Join Date: Sep 2012
Posts: 114


Great information to know in advance, thanks RW forum members
__________________
2013 38 BR Full Paint, Duel Awnings, W&D, Office Config. everything including the kitchen sink 2013 GMC 3500DW
Amishco is offline   Reply With Quote
Old 01-07-2013, 04:23 PM   #6
Senior Member
 
Happy Camper's Avatar
 
Join Date: Feb 2012
Posts: 429


Ours would either seep water or not hold water after flushing. Explorer in Ft Worth put in a new seal and hooked it up backwards without testing it. Imaginine the surprise we got when we got to the campground in Grand Prarie. Explorer admitted they hooked it up backwards but would not come out to fix. We had to take it back to them for another 1/2 day in the shop and still same issue. Sunbelt RV in Belton tried to fix it with another new seal - same leaking issue. They finally replaced the toilet (white instead of bone) but no more leak issue. Sunbelt played the he said/she said game and bottom line we have a bight white instead of bone toilet but it works. FYI, if they replace your toilet make sure they order the right color.
__________________
Happy campers - Kerry and Jere. 2010 Dodge 3500HD DRW with 5K ultimate airlift airbags and 2012 Redwood 36RE.
Happy Camper is offline   Reply With Quote
Old 01-07-2013, 04:56 PM   #7
Senior Member
 
mhs4771's Avatar
 
Join Date: Jan 2012
Posts: 2,434


Not sure, but think Thetford had an issue with some valves. There have been several reports on the Montana Forum of folks having the same problem. Some have also thought if the water pressure is on the low side it seems to make it worse.
__________________
Michelle & Ann
2018 Chevy 3500HD Crew Cab High Country DRW, D/A, 2016 RW39MB, Dual ACs, Auto Level, Auto Sat Dish, Stack W/D, King Sleep #, 17.5" Sailuns w/Disc, MORryde IS & Pin, Comfort Ride Hitch, 5.5 Onan, Res Fridge & Induction Cook Top
mhs4771 is offline   Reply With Quote
Old 01-07-2013, 07:41 PM   #8
Site Team
 
Dave&Ginny's Avatar
 
Join Date: Jan 2012
Posts: 5,379
Thanks for pointing this out to the rest of us.
__________________
SOB "The RV Wiseguy"
Dave&Ginny is offline   Reply With Quote
Old 01-08-2013, 11:11 AM   #9
Member
 
GCAKIA's Avatar
 
Join Date: Dec 2012
Posts: 42
Thanks for the valuable feedback. We soppd up most of the water the night it occurred. Bought a de-humidifer and ran it all night last night (will run it again till moisture gone). Also called the dealer and will turn in a waaranty claim. The claim is more of a precaution at this point. They wanted pictures of the damage but there is none,...so far. Things may begin to show problems in a few weeks or month like warping, peeling, etc. We'll also supply details to the dealer about the toilet mainufacurer and model if there is one. They plan to check to see if there are any known problems that should be addressed with the toilet or flushing mechanism.







Appreciate everyone's suggestions.
__________________
Gary and Karen
Denton, Texas
2012 Ford F-350 (4X4 dually)
2015 Redwood RV (39MB)
GCAKIA is offline   Reply With Quote
Old 01-08-2013, 02:14 PM   #10
Senior Member
 
jlandon13399's Avatar
 
Join Date: Nov 2012
Posts: 202
Gary,

Even though you do not have pictures at this time you did right by informing the dealer. You might also consider copying Redwood directly with the problem so they have it in their system. At the price of these units we should not have to worry about water shutting off when flushing the toilet.
__________________
Jack & Sheralyn Landon 2012 RW34SK 2010 F250 6.4L Diesel Crew Cab SRW W/Airlift Air Bags & Compressor Kit
jlandon13399 is offline   Reply With Quote
Old 01-08-2013, 06:07 PM   #11
Senior Member
 
Retired educators's Avatar
 
Join Date: Sep 2012
Posts: 178
Had same problem, toilet would seep water all the time. When I took my Redwood back to factory they replaced the toilet.
__________________
2016 38 RL, tan and burgundy, H rated tires on 17.5 rims, disc brakes, washer and dryer, residential refrigerator, MorRyde IS, 2015 GMC 3500 HD Denali,Duramax DRW, 4x4, Firestone air bags
Retired educators is offline   Reply With Quote
Old 01-08-2013, 06:41 PM   #12
Senior Member
 
Join Date: Jan 2012
Posts: 455
All,

An inexpensive and useful tool for nasty stuff like this is a wet/dry vac. Home Depot and others have small ones that will suck up most the water if something like this ever happens again. Used one in my sail boat 2 summers ago to cleanup after a thru hull leak. Now plan to have on hand in the trailer for cleaning the floor of my truck which collects all manner of sand and other flotsum and jetsum...


__________________
2016 F-350 Crew Cab 4x4 Dually Diesel, 2013 38BR Office config with all options and upgrades but Ceiling Fan and Ice Maker.
BradPAjax is offline   Reply With Quote
Old 01-09-2013, 10:26 AM   #13
Member
 
GCAKIA's Avatar
 
Join Date: Dec 2012
Posts: 42
Jlandon, I was thinking the same thing! With the money they get for these RV's, you "assume" the basic, simple components will work when they are used. Indoor toilets have been around for a while and as noted by another poster, Thetford (verified this is the toilet we have) has known about the problem. I'm gonna go out on a limb here and guess that the dealer (Exploere of FW, Texas) also knew of the problem whenthe unit was sold to us.



Maybe it's becasue we're newbies, but I would have never thought to stop after flushing to ensure the valve works and the water stops flowing. This has re-enforced for my wife and I that we can't assume anything will work the way it is supposed to. With the exception of the mortgage billing process (ha)!
__________________
Gary and Karen
Denton, Texas
2012 Ford F-350 (4X4 dually)
2015 Redwood RV (39MB)
GCAKIA is offline   Reply With Quote
Old 01-09-2013, 07:14 PM   #14
Senior Member
 
RollsRoyce's Avatar
 
Join Date: Mar 2012
Posts: 693
Send a message via Yahoo to RollsRoyce


Retired educators

Did they replace your toilet with same brand and model?
__________________
Royce & Rachel Stanley
2008 F250 6.4 Diesel
6speed Auto SRW
RW36FB
RollsRoyce is offline   Reply With Quote
Old 01-09-2013, 08:15 PM   #15
Senior Member
 
Retired educators's Avatar
 
Join Date: Sep 2012
Posts: 178
Same brand, theft ford, but a different model.
__________________
2016 38 RL, tan and burgundy, H rated tires on 17.5 rims, disc brakes, washer and dryer, residential refrigerator, MorRyde IS, 2015 GMC 3500 HD Denali,Duramax DRW, 4x4, Firestone air bags
Retired educators is offline   Reply With Quote
Old 01-15-2013, 08:28 PM   #16
Junior Member
 
Join Date: Jun 2012
Posts: 6
Send a message via AIM to Hart116
This just happened to us this morning. Water had been running for probably an hour. We have a 36 FB and the toilet is over the water heater and furnace. It shorted out the circuit board in the furnace. Had about 2 inches of water in the basement. Need to keep an eye on it...
__________________

2013 Redwood 36FB
2010 Ford F350 DRW AirLift bags B&W Companion
Hart116 is offline   Reply With Quote
Old 01-16-2013, 09:06 AM   #17
Junior Member
 
Join Date: Sep 2012
Posts: 21
I have had the same problem twice but have been fortunate enough to see the water rising in the toilet before it was able to overflow. Everyone needs to double check to make sure the water has stopped flowing into the toilet before they leave it, that is until they get the toilet repaired or replaced.
Sailorman is offline   Reply With Quote
Old 01-17-2013, 09:22 AM   #18
Senior Member
 
Join Date: Jun 2012
Posts: 113


Water..Due to the information posted on the toilet problem I have purchased three water alarms. They set on the floor and activate like a smoke alarm when water touches the metal connections. I found them on Amazon for about $30. Placed one by the toilet,one by the washer and one behind wall in the cargo area. No problems with toilet so far.
DonMac is offline   Reply With Quote
Old 01-17-2013, 09:24 AM   #19
Site Team
 
Dave&Ginny's Avatar
 
Join Date: Jan 2012
Posts: 5,379

Quote:
Originally Posted by DonMac

Water..Due to the information posted on the toilet problem I have purchased three water alarms. They set on the floor and activate like a smoke alarm when water touches the metal connections. I found them on Amazon for about $30. Placed one by the toilet,one by the washer and one behind wall in the cargo area. No problems with toilet so far.
That's a good idea
__________________
SOB "The RV Wiseguy"
Dave&Ginny is offline   Reply With Quote
Old 01-17-2013, 09:56 AM   #20
Senior Member
 
Retired educators's Avatar
 
Join Date: Sep 2012
Posts: 178
We haven't had anymore problems since toilet was replaced. Like idea of placing alarm near washer and the underbelly.
__________________
2016 38 RL, tan and burgundy, H rated tires on 17.5 rims, disc brakes, washer and dryer, residential refrigerator, MorRyde IS, 2015 GMC 3500 HD Denali,Duramax DRW, 4x4, Firestone air bags
Retired educators is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Redwood RV or any of its affiliates. This is an independent, unofficial site.


All times are GMT +1. The time now is 11:35 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
×