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Old 05-10-2016, 04:03 PM   #1
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Dishwasher Leaking.

We bought our 38RL last November. We picked it up and took it out on a 10 day trip even though they weren't able to complete all the "we owe" items before we left. We agreed to take it back after the trip for them to complete those items along with correcting anything else we might find on the trip. Dropped it off at the dealer on December 8th...and just got it back on May 6th. 5 months to fix the items, not all of it was the dealers fault. Redwood sent the wrong item to fix one issue.

So here we are. We picked it up at the dealer and left from there on a 5 night trip to get to know it again and to try to be sure nothing else was wrong with it before we move into it full time this summer. Wife decided to try out the dishwasher last night and I thought it was a good idea since it was never used before. Near the end of the wash cycle we noticed a puddle of water in front of the island. I checked all the connections I could get to and they all seemed dry. Any ideas on what the issue might be ? I'm also a little concerned about the wood at the base of the island that the water is leaking through.

I've already sent the service dept a message letting them know we'd be dropping it off there tomorrow for repairs. Haven't heard back from them yet, I'm sure this isn't something they wanted to hear.
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Old 05-10-2016, 08:09 PM   #2
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The first time I used mine, I had same problem. Turns out, factory never connected the drain line to the stub. Check drain line in front of the spice rack in the island.
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Old 05-10-2016, 08:34 PM   #3
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The drain hook up for the dishwasher is Behind the Spice Rack. I would remove your spices from the rack. Then remove the drawer assembly. When you pull the drawers out, near the end of the drawer glides are black plastic tabs. 1 needs to be lifted up, the other side needs to be pressed down - then pull until the drawer comes loose. You will need to do this for both the upper and lower drawer glides. Another place to have a water leak is from where the water line from the dishwasher hooks up to the fitting by the water shut off valve. If the washer is twisted, or the nut not tightened properly it will leak water.

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Old 05-10-2016, 09:10 PM   #4
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When I installed mine, the drain line hooked up to a PVC "Y" connection that had a plastic plug in the fitting that needed to be knocked out before use. Might check that.
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Old 05-12-2016, 01:28 PM   #5
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Well...we ended up stopping by the dealership on our way back yesterday. Instead of having us leave it again they got someone right on it. Pulled everything out and checked all the connections and ran the dishwasher twice....no leak found. So we have no idea what happened.

Thanks for all your suggestions.
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Old 09-27-2016, 11:37 PM   #6
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Redwood 36FL - Part # for wiper seals rear slide?

I need to replace wiper seal on rear door side slide. I see it is a double seal with a single base. Does anyone know the part # for this seal and difficulty in replacing? Alex
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Old 09-28-2016, 12:47 AM   #7
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Quote:
Originally Posted by thomas861 View Post
Well...we ended up stopping by the dealership on our way back yesterday. Instead of having us leave it again they got someone right on it. Pulled everything out and checked all the connections and ran the dishwasher twice....no leak found. So we have no idea what happened.

Thanks for all your suggestions.
Do you have a cat or dog
When we got ours I found a few of the water and electrical connections that were loose. I still check them periodically if travelling alot
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Old 09-28-2016, 01:44 AM   #8
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Do you have a cat or dog
When we got ours I found a few of the water and electrical connections that were loose. I still check them periodically if travelling alot
We have a Dog....
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Old 09-28-2016, 04:57 PM   #9
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Do you have a cat or dog
When we got ours I found a few of the water and electrical connections that were loose. I still check them periodically if travelling alot
Couldn't edit my reply.....

We have a dog but he wasn't the culprit. I was sitting in a recliner when the water began to run out from under the island while the dishwasher was running.

Still a mystery as to what happened. We've used it several times since with no issues.
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Old 09-28-2016, 06:32 PM   #10
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Couldn't edit my reply.....

We have a dog but he wasn't the culprit. I was sitting in a recliner when the water began to run out from under the island while the dishwasher was running.

Still a mystery as to what happened. We've used it several times since with no issues.
Could it be that when you stopped by the dealer and they pulled it out, maybe they tightened all the connections and that actually solved the problem?
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Old 09-28-2016, 09:50 PM   #11
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Could it be that when you stopped by the dealer and they pulled it out, maybe they tightened all the connections and that actually solved the problem?
Very possible........
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