Reply
 
Thread Tools Search this Thread Display Modes
 
Old 05-07-2014, 09:17 AM   #21
Senior Member
 
Oriana's Avatar
 
Join Date: Dec 2012
Posts: 1,257
Quote:
Originally Posted by atom ant View Post
I think Andy had that issue as well, and I think Redwood covered it.
Apologies for the delayed response, as I am just going through old posts after the cruise.

At our first annual inspection I requested our dealer to check the wheels, brakes and repack the bearings. Got a call the next day that all 4 were contaminated with grease.

Being non-mechanically inclined it wasn't something I did, could probably get the tires off but nothing else.

Dealer contacted Redwood and they accepted the entire repair under warranty. Yet another example of how Redwood stands by their products.
__________________

Andy & Judi, Canine Companions Duke & Kona
2012 F350 Lariat CC SRW Airlift 5000 |2013 RW 36FL Winegard Trav'ler
Travel Blog: www.andyandjudi.com
Oriana is offline   Reply With Quote
Old 05-07-2014, 02:55 PM   #22
Senior Member
 
COLJDM's Avatar
 
Join Date: Jan 2012
Posts: 567
I have had my bearings repacked 3X thus far since purchasing my coach (2012 36FL) and each time the drums had grease in them. We are going to MorRyde this month to have IS placed on the coach and I am going to see about replacing the stock bearings with something better. will post results after installation on 28 May
__________________
John and "Sam"
COLJDM is offline   Reply With Quote
Old 05-07-2014, 03:58 PM   #23
Senior Member
 
0nTheRoad's Avatar
 
Join Date: Feb 2013
Posts: 1,092
We just had our first annual inspection and service, I asked our dealer about the grease problem and he told me that they do run into the problem, it's not a Redwood specific problem, many of the RV's have the same issue. He also told me they ALWAYS replace the seals when servicing to a different, much better seal to avoid the issue.

Luckily we didn't have a problem with our!!
__________________
SOB
0nTheRoad is offline   Reply With Quote
Old 05-07-2014, 04:23 PM   #24
lwg
Senior Member
 
lwg's Avatar
 
Join Date: Jun 2013
Posts: 918
I submitted everything to Redwood on Monday, they then submit it to Lippert. Hopefully Lippert is responsive and willing to reimburse for it. Should know soon.
__________________
2014 Redwood 38BR, Fulltiming
2013 Ford F-350 CCSB 6.7L 4x4 SRW, B&W Companion Hitch, Air Bags
lwg is offline   Reply With Quote
Old 05-07-2014, 06:52 PM   #25
Senior Member
 
Oriana's Avatar
 
Join Date: Dec 2012
Posts: 1,257
Good luck in getting it approved and reimbursed.
__________________

Andy & Judi, Canine Companions Duke & Kona
2012 F350 Lariat CC SRW Airlift 5000 |2013 RW 36FL Winegard Trav'ler
Travel Blog: www.andyandjudi.com
Oriana is offline   Reply With Quote
Old 07-01-2014, 08:25 PM   #26
lwg
Senior Member
 
lwg's Avatar
 
Join Date: Jun 2013
Posts: 918
Thought I'd update this thread. Lippert essentially ignored Redwoods request to warranty the bearing grease in the brakes, claimed not enough evidence. I guess clear pictures indicating that there's grease where their shouldn't be isn't enough for them...

So Redwood went ahead and reimbursed me directly for all charges related to the work. They definitely stepped up to the plate!
__________________
2014 Redwood 38BR, Fulltiming
2013 Ford F-350 CCSB 6.7L 4x4 SRW, B&W Companion Hitch, Air Bags
lwg is offline   Reply With Quote
Old 07-01-2014, 11:33 PM   #27
Senior Member
 
atom ant's Avatar
 
Join Date: Feb 2013
Posts: 7,101
I think that happens more often than not. That's how they were on my spring and shackles - Lippert blamed Redwood and gave me some lippy answer about how they would only warrant the wear parts. Redwood went me a package of everything I needed.
__________________
Brad & Dory - Lone Tree, CO
CURRENT - 2013 Itasca Meridian 42E/2013 Wrangler 4dr Sahara
SOLD - 2014 Redwood 36RL/2014 F350 DRW
atom ant is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Redwood RV or any of its affiliates. This is an independent, unofficial site.


All times are GMT +1. The time now is 12:02 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
×