Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 07-20-2014, 05:37 AM   #1
Senior Member
 
Join Date: Feb 2014
Posts: 335
Redwood Rally 2014 - The Survey

Hi -

Please everyone I'd like you to take the time to help send feedback to Redwood.

With the help of everyone here on the forum I've worked up a survey which will help pass along our thoughts to Redwood. It would be great to get as many people to respond to the survey prior to the Rally so any results can be shared there. I know it is not a lot of time so please help pass the word and get as many people to respond as possible.

I know a great deal of discussion has been going on regarding the overall satisfaction with Redwood QC and warrantee support. I believe they have already noted our concerns but by completing the survey we will be able to track from year to year their progress.

The survey is broken into 5 parts:

(1) General information regarding RW ownership
(2) Feedback regarding Redwood product offerings
(3) Feedback regarding Redwood customer service
(4) Feedback regarding the Redwood dealer network
(5) Feedback regarding specific options & feature requests

I know this isn't perfect and certainly could be improved but I think its a great place to start the discussion and help everyone see what we the customers want from Redwood.

This is our chance to help them build a better product so please help.

You can take the survey at:

http://www.surveygizmo.com/s3/172020...For-2014-Rally

Thanks,
__________________
Redwood 2015 38FL,
Ford 2015 F350
ksaltman is offline   Reply With Quote
Old 07-20-2014, 02:24 PM   #2
Senior Member
 
0nTheRoad's Avatar
 
Join Date: Feb 2013
Posts: 1,092
Hen, thanks for putting this together...VERY through.

I look forward to seeing the results.
__________________
SOB
0nTheRoad is offline   Reply With Quote
Old 07-20-2014, 04:22 PM   #3
Senior Member
 
Join Date: Feb 2014
Posts: 545
Thanks for doing this. We just completed it. Looking forward to the results.

Ken
brenkco is offline   Reply With Quote
Old 07-20-2014, 04:23 PM   #4
Senior Member
 
Join Date: Feb 2014
Posts: 335
Good stuff. 13 completed overnight, keep them coming....
__________________
Redwood 2015 38FL,
Ford 2015 F350
ksaltman is offline   Reply With Quote
Old 07-20-2014, 05:34 PM   #5
Senior Member
 
atom ant's Avatar
 
Join Date: Feb 2013
Posts: 7,101
Noticed the question on the TPMS, and remembered seeing a factory one on a 2012 that was reviewed by the Dealer on U-tube. It was located in the side cabinet near the convenience center where the phone outlet is, and had a wireless receiver for your truck.

here it is http://www.bing.com/videos/search?q=...1288D935336F08 towards the beginning.

Anybody ever get that option??
__________________
Brad & Dory - Lone Tree, CO
CURRENT - 2013 Itasca Meridian 42E/2013 Wrangler 4dr Sahara
SOLD - 2014 Redwood 36RL/2014 F350 DRW
atom ant is offline   Reply With Quote
Old 07-20-2014, 08:44 PM   #6
Member
 
Join Date: Dec 2013
Posts: 75
Just completed. Hope that helps.
Thanks for doing this...good stuff!
Gegallant is offline   Reply With Quote
Old 07-20-2014, 11:05 PM   #7
Site Team
 
hoosierguy's Avatar
 
Join Date: Nov 2011
Posts: 1,340
Quote:
Originally Posted by ksaltman View Post
Good stuff. 13 completed overnight, keep them coming....
Thanks for putting this together. You obviously have had some experience in building surveys. Great job.
__________________
Guy & Phyllis
2012 RW36RL,DualA/C,KodiakDiskBrakes,TrailAir Tri-Glide,GY_G614's,Roadmaster Comfort Ride Slipper Spring Suspension
2011Dodge3500Laramie,CrewCab,4x4,SRW,Michelins, LongBed,6.7LCTD,3.73,PullRiteSuper5th20.5KHitch, BlueOxBedsaver

hoosierguy is offline   Reply With Quote
Old 07-24-2014, 03:30 AM   #8
Senior Member
 
Join Date: Feb 2014
Posts: 335
Just passed the 40 response mark. Good stuff, keep them coming!

Thanks
__________________
Redwood 2015 38FL,
Ford 2015 F350
ksaltman is offline   Reply With Quote
Old 07-24-2014, 06:09 AM   #9
Senior Member
 
Blue Dogs's Avatar
 
Join Date: Apr 2014
Posts: 383
Completed! Thanks for putting this together!
__________________
Yale & Tammy
2014 F-350 4x4 crew cab, SRW, 6.7, 3.55's, 18K PullRite
2014 Redwood black and Gold 38RL, king slide in slide, 5.5 Onan
Blue Dogs is offline   Reply With Quote
Old 07-24-2014, 05:38 PM   #10
Traveling
 
Join Date: Mar 2014
Posts: 910
Great survey. All done! Thanks SO much for taking the time to put it together. I hope everyone takes it. Helping RW keep quality up only enhances the value of our own by building the brand. Keep up the good work!
TNTBaker is offline   Reply With Quote
Old 07-25-2014, 01:43 AM   #11
Senior Member
 
Oriana's Avatar
 
Join Date: Dec 2012
Posts: 1,257
Ken - finally got reasonable connectivity and completed the survey
__________________

Andy & Judi, Canine Companions Duke & Kona
2012 F350 Lariat CC SRW Airlift 5000 |2013 RW 36FL Winegard Trav'ler
Travel Blog: www.andyandjudi.com
Oriana is offline   Reply With Quote
Old 07-25-2014, 02:34 AM   #12
Senior Member
 
Join Date: Feb 2014
Posts: 335
Thanks Oriana. Now have 46 completed and 10 partials. Hopefully the people who bailed will come back and finish. It should remember how far they got provided they do it from the same connection/device.

I think 50 responses is very achievable that should be a good sampling to show RW its not just a few people sending feedback.

Thanks everyone for taking the time to fill it out.
__________________
Redwood 2015 38FL,
Ford 2015 F350
ksaltman is offline   Reply With Quote
Old 07-25-2014, 06:27 AM   #13
Senior Member
 
Happy Camper's Avatar
 
Join Date: Feb 2012
Posts: 429
We wish we could be at the Rally. We were up there last fall and really enjoyed the area and hospitality of Redwood. You should have my survey. Thanks so much for putting this together and hope the Management Team ooks closely at them. Have a great Rally!!!!
__________________
Happy campers - Kerry and Jere. 2010 Dodge 3500HD DRW with 5K ultimate airlift airbags and 2012 Redwood 36RE.
Happy Camper is offline   Reply With Quote
Old 07-27-2014, 04:36 AM   #14
Member
 
JellyStonePark's Avatar
 
Join Date: Jan 2013
Posts: 75
Thanks for putting together this survey, very well done. For those of us that will not be able to attend is it possible to get the results sent out in written form?
JellyStonePark is offline   Reply With Quote
Old 07-27-2014, 03:01 PM   #15
Senior Member
 
Join Date: Feb 2014
Posts: 335
Jelly stone,

I will post the results here the same time I send them to RW. Hoping to cross the 50 response mark. Have 47 completed at the moment.

Thanks for doing it.
__________________
Redwood 2015 38FL,
Ford 2015 F350
ksaltman is offline   Reply With Quote
Old 07-28-2014, 05:37 AM   #16
Senior Member
 
sinder's Avatar
 
Join Date: Jan 2012
Posts: 506
I just finished the survey.

Thanks.
__________________
Dean & Pam - SOB
sinder is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Redwood RV or any of its affiliates. This is an independent, unofficial site.


All times are GMT +1. The time now is 11:24 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
×