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Forum: General RV Questions

10-30-2015, 10:11 PM

Replies: 106

RW stepped up for us on warranty issue

Views: 11,722

Posted By Terry and Nina

Prices are just for the IS. We already have disc...

Prices are just for the IS. We already have disc brakes on our RW.

Forum: General RV Questions

10-30-2015, 09:57 PM

Replies: 106

RW stepped up for us on warranty issue

Views: 11,722

Posted By Terry and Nina

Morryde told me the install for the IS system...

Morryde told me the install for the IS system could be done in Indiana or Oregon. If done in Oregon, we would have to pay shipping from Indiana to Oregon. I don't know how much that would be. I...

Forum: General RV Questions

10-30-2015, 05:34 PM

Replies: 106

RW stepped up for us on warranty issue

Views: 11,722

Posted By Terry and Nina

I spoke with Redwood customer service this...

I spoke with Redwood customer service this morning and they are sending out the 8k spring set. I told them I planning on traveling to Indiana in January, to have IS installed, but they said piece of...

Forum: General RV Questions

10-28-2015, 05:05 AM

Replies: 106

RW stepped up for us on warranty issue

Views: 11,722

Posted By Terry and Nina

JellyStonePark, I hope you get your problem...

JellyStonePark,

I hope you get your problem fixed and have no more issues. I also wonder how often this happens. Redwood did send new springs and u-bolts, along with two new tires, but they sent...

Forum: General RV Questions

08-01-2015, 11:09 PM

Replies: 106

RW stepped up for us on warranty issue

Views: 11,722

Posted By Terry and Nina

I do know know who originally looked at the...

I do know know who originally looked at the pictures. It was not Brad Smith that I spoke with.

Forum: General RV Questions

08-01-2015, 11:06 PM

Replies: 106

RW stepped up for us on warranty issue

Views: 11,722

Posted By Terry and Nina

He never said the words, "We deny your claim" He...

He never said the words, "We deny your claim" He said "Lippert denied your claim" and would not offer any solutions to getting the repair done under warranty. The tone of his voice is what gave me...

Forum: General RV Questions

08-01-2015, 09:44 PM

Replies: 106

RW stepped up for us on warranty issue

Views: 11,722

Posted By Terry and Nina

They looked at pictures of the suspension damage...

They looked at pictures of the suspension damage is what I was told.

Forum: General RV Questions

08-01-2015, 09:25 PM

Replies: 106

RW stepped up for us on warranty issue

Views: 11,722

Posted By Terry and Nina

RW stepped up for us on warranty issue

We were headed south in I-35 out of Oklahoma City, with our 2015 38GK with 8K axles, when we heard a noise. I took the next exit and after stopping, was not able to see any obvious reason for the...

Showing results 1 to 8 of 8

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