Redwood RV Owners Community

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Forum: General RV Questions

05-26-2016, 09:43 PM

Replies: 42

Warranty question

Views: 6,318

Posted By RomanyLife

Just a quick update gang; I had a nice phone call...

Just a quick update gang; I had a nice phone call from RW and they are helping me with the broken dw handle. I have to give them credit, this is how a company cares. KUDOS to RW for doing this....

Forum: General RV Questions

05-25-2016, 05:51 PM

Replies: 42

Warranty question

Views: 6,318

Posted By RomanyLife

I agree Dave; The warranty I got when I signed on...

I agree Dave; The warranty I got when I signed on the line is the one I expect to receive, AND I WILL. The END. When Redwood starts doing this "try it and see if they will swallow it" then this will...

Forum: General RV Questions

05-25-2016, 05:25 PM

Replies: 42

Warranty question

Views: 6,318

Posted By RomanyLife

Update: RW is denying my claim. Here is what they...

Update: RW is denying my claim. Here is what they told me:

Hello Theresa,
Unfortunately, the dishwasher handle is not a warrantable repair. Under terms of the warranty, appliances are not...

Forum: General RV Questions

05-21-2016, 04:23 PM

Replies: 42

Warranty question

Views: 6,318

Posted By RomanyLife

Thanks Dave; well said, and I agree. As I said,...

Thanks Dave; well said, and I agree. As I said, I have had warranty claims with RW before and they have been extremely fair. I like to always give them the benefit of the doubt... I mean I didn't...

Forum: General RV Questions

05-21-2016, 02:58 PM

Replies: 42

Warranty question

Views: 6,318

Posted By RomanyLife

Thanks Bob; I think their attempt to use the word...

Thanks Bob; I think their attempt to use the word "damage" is (possibly) an attempt to defer the liability to me because I "damaged" the equipment. Well, if turning on your furnace, or pulling open a...

Forum: General RV Questions

05-21-2016, 02:03 AM

Replies: 42

Warranty question

Views: 6,318

Posted By RomanyLife

Dishwasher Handle Snapped Off

Hi Everyone;

Went to pull open the DW drawer and the handle snapped off in my hand. I was annoyed but I am still under warranty so no big panic. I contacted my (excellent) service center and he...

Showing results 1 to 6 of 6

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