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Old 08-31-2014, 11:18 PM   #1
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problem with leveling jacks - any help?

we have a Redwood 36FL. the leveling jacks do not seem to work properly when my husband wants to hook up when we are leaving a campground. the message says jacks up instead of jacks down and he has to do it manually instead of the system putting the hitch where it needs to be to connect to the truck again. we've called the dealer and manufacturer and they've never heard of this before, or so they say. has anyone had this problem? any suggestions? any help is appreciated. thank you.
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Old 08-31-2014, 11:49 PM   #2
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Although we've been in the 36FL for over a year, we have yet to use the automatic memory function though I assume it would be easier (as long as you approach the RV with the truck in the same position). I would need to read the manual again, but you may still be in manual mode?
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Old 09-01-2014, 12:20 AM   #3
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thank you for responding. he does the leveling and all by the instructions on the door panel...everything works fine except when he wants to hook the truck back up. the display doesn't say jacks down and then error shows on the display so he does it manually....we don't have a book to check - we were given a dvd to watch.
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Old 09-01-2014, 12:50 AM   #4
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I tried allowing the jacks find where I left it when I unhooked but never seemed to work for me. I use manual reverse to raise the rear jacks then manual to raise or lower the front to match my hitch when hooking up. The only automatic function I use is to auto level. Works for me. No hassle
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Old 09-01-2014, 01:18 AM   #5
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http://youtu.be/zJLFoZfY1Hs
Try this you tube maybe it will help
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Old 09-01-2014, 02:41 AM   #6
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I have been using the Level Up feature that returns to the unhitch position, it actually works pretty good, takes all the guess work out finding the hitch up position.

Easy Peasy
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Old 09-01-2014, 03:07 AM   #7
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I use mine all the time. Once I hook the truck up, I scroll through and find "auto retract". It can't get any easier.
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Old 09-01-2014, 07:39 AM   #8
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Quote:
Originally Posted by Dave&Ginny View Post
I use mine all the time. Once I hook the truck up, I scroll through and find "auto retract". It can't get any easier.
I think the question is how to use the level-up system to automatically return the front jacks to the level at which you unhooked. Right?
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Old 09-01-2014, 08:24 AM   #9
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push the left and right buttons at the same time and the coach will return to the height before the last time the unit was self leveled.
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Old 09-01-2014, 01:21 PM   #10
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Funny, I was really opposed to using this feature for a long time but ultimately I changed, now I use it every time I hook-up. Only time it doesn't work is if you readjust after using the Auto Level feature.
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