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Old 07-04-2016, 09:47 PM   #1
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Auto Level Issue

We have a 2012 36RL and it has an issue with returning to the unhook position after auto level. We park, raise the front off the fifth wheel, unhook and auto level. When preparing to leave, we power up the Level Up and simultaneously press the left and right buttons. The system reacts by raising the front about 3-4 inches above the fifth wheel plate. It seems very consistent in its operation so I think it must be a calibration or memory issue. Otherwise, the system works flawlessly, always level within .1" Any ideas? The manual has nothing.
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Old 07-04-2016, 10:53 PM   #2
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It doesn't return exactly to where it started. Mine is usually high.

2013 36RE, 2008 GMC 3500CC DRW
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Old 07-05-2016, 12:38 AM   #3
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Mine returns a little high also, but not 3 or 4 inches. I just back under part way, then lower the front putting a little weight on the hitch, then back the rest of the way in until the hitch latches.
Michelle & Ann
2018 Chevy 3500HD Crew Cab High Country DRW, D/A, 2016 RW39MB, Dual ACs, Auto Level, Auto Sat Dish, Stack W/D, King Sleep #, 17.5" Sailuns w/Disc, MORryde IS & Pin, Comfort Ride Hitch, 5.5 Onan, Res Fridge & Induction Cook Top
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Old 07-05-2016, 12:40 AM   #4
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I gave up a long time ago on the return system. It was inconsistent to say the least. The wife handles the adjustment manually as I back up. Works great every time!!!!!
Rick and Mindy
2013 Redwood 31SL, 2011 Ford F350 SRW, 6.7, Crew Cab with Firestone Bags, Titan Disc Brakes
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Old 07-05-2016, 01:10 AM   #5
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Same as Rick and Mindy ! Very, very rare that we don't get a solid hitch on first backin
Vaughan & Tracy 2013 RW 36RL, 2013 F350 DRW CC, 2016 Focus. MorRyde IS, MorRyde pinbox, disc brakes, Comfort Ride Hitch. "Life is to be embraced, Grab it with both arms ! "
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Old 07-05-2016, 03:14 AM   #6
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yup manually work every time


07 Dodge 3500, Exhaust Brake, Edge Programer, Killer "B" Turbo
13 RL ALL options except Gen and W/D
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Old 07-05-2016, 04:28 PM   #7
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Unless we get an error during the auto-level, ours always returns to the exact spot where we unhooked. Only exception to that is when we try to show someone how it works!
2014 RAM 3500 Longhorn DRW Longbed
2015.5 38GK, H 17.5 tires, power reel, Morryde IS suspension, Onan 5.5 lp generator
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Old 07-05-2016, 04:35 PM   #8
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Not to hijack, but....
When I retract in Manual, there's quite a violent adjustment in the cylinder pressure as the coach will rock hard to whatever side, or end, I'm adjusting in manual mode. Anyone have that experience and if so, is it correctable? I think I may have scored one of my cylinders when the coach lurched upon a manual retract exercise.
2012 F350 KR CC DRW w/ some stuff
2013 36FL
Cindy and Tom, Toby and Kasey (our Berner and Newfie)
Oh...I forgot the five kids.
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Old 07-05-2016, 04:57 PM   #9
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I have used the auto return a few times and it seemed to all ways be a few inches to high when hooking back up the truck. I have the old school way that we used on previous trailer and 5er two magnets piece of string with washer attached at end. once I have disconnected the truck I put one magnet on the front of the pin drop the string until Washer is just touching the ground. Put the second magnet over the first pinching the string. Then pull the whole thing off the pin box toss it in the storage and hit auto level. When leaving manually adjust until washer is in same position and back the truck in works every time.

2015 RL38
2018 FORD F350 SRW
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Old 07-06-2016, 04:02 AM   #10
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That is a great option, Rick. What RW models include her?
2015 38RL with MORryde IS, residential fridge, DW, washer and dryer, generator, and slide in slide. 2 A/C, 1 HP and a fireplace. Added 17.5 inch wheels. Follows a 2013 Ram dually diesel with 8' bed and Reese 20K.
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