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Old 03-19-2014, 12:42 AM   #41
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Great. Lets get it figured out...
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Old 03-19-2014, 12:45 AM   #42
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Actually, you are referencing a different brand/model of handle. The RVLock handle has no contacts between the door and jamb and is completely self contained as far as power, independent from the trailer. The wireless RVLock handle will have our logo and website right on the handle itself. Thx
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Old 03-19-2014, 03:56 AM   #43
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Early models were by Southco & had the contacts & control box was inside bottom of the door, you have to remove bottom trim of door to access control box.
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Old 03-19-2014, 04:01 AM   #44
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Just contacted James at RV Lock. I explained about our keypad not responding. Without hesitation, he offer to send out a new one!
I agree they are trying to make it right and provide the best service they can.

Thanks again James!
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