Need satellite help

[piper guy]

Installing the new King Tailgater Pro 4500. Have it in a removable roof mount and also got the tripod. Trying to do the initial setup and it gets 5 minutes into the setup and says "installation failed". It does say onscreen that "signal verified". Spent an hour on hold for t ch support and she right away said " it's a problem in your wiring, you'll need to run new coax". I'm finding this a little hard to buy into since the antenna turned and pointed and the screen said Reception Verified.

Any of you all run into this ? I'm going o climb onto roof and run a straight coax to the Wally receiver but the last thing I want to have to do is run new cables. I can't even imagine how to do that, especially to the bedroom set.

Thanks guys for any help !