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Old 04-21-2014, 08:11 PM   #1
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More Models Recalled Over Microwave

Crossroads RV is recalling certain model year 2014 Redwood trailers manufactured March 12, 2013, through July 22, 2013, equipped with certain Frigidaire KG-series microwaves... http://rv-pro.com/news/more-models-r...over-microwave
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Old 04-22-2014, 02:12 AM   #2
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Thanks for the heads up! Picking up my New 38RL this weekend after they install the generator, I'll be having them check to see if mine is included in the recall. No idea of the build date on my RW.,
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Old 04-22-2014, 03:44 PM   #3
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Ours actually did this on our first trip out! Thought it was maybe something we punched in wrong on the microwave like a delayed cooking time. So glad to see this post - having the dealer check ours out now!
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Old 04-23-2014, 03:15 AM   #4
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We have this microwave and haven't heard a word from the dealer or Redwood.
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Old 04-23-2014, 03:50 AM   #5
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Well even though our rig was manufactured March 2013, the serial number is out of the range.
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Old 04-23-2014, 03:06 PM   #6
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If you have the referenced MW and you're having problems, regardless of whether the serial number is in the referenced range...I'd contact RW.
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Old 04-23-2014, 08:10 PM   #7
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That would make sense.

To be honest, I think I've used it about twice. Been in storage more than in use unfortunately.
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Old 05-03-2014, 02:54 PM   #8
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Has anybody had their microwave repaired or replaced? Our dealer tells us we might get it done quicker if we contact Redwood ourselves and let them come to us. Ours is definitely involved in the recall. Cannot understand why a safety issue like this is not a priority. We used to keep bread packages in ours. If we had had anything in it when it started on its own it would have caught fire!!!
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Old 05-03-2014, 03:02 PM   #9
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Shame in your dealer!!! They should be doing the work for you.

Having said that, you might want to contact Redwood yourself, the worst that could happen is that RW tells you that you have to go through the dealer but they might just decide to work directly with you?
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Old 05-03-2014, 03:04 PM   #10
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Dro67,
Ours was bad from day one. We were on the road so Redwood arranged to have one shipped to our campsite and authorized a mobile tech to do the install. It took a while because they didn't have a stainless replacement in stock so they had to order one.

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