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Old 08-06-2013, 09:03 PM   #1
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There is a space above the backsplash and below the microwave where they just left it blank no trim to hide the board behind.Is this common and if so why would they do that? It is clearly visible when sitting at the table or sitting in the recliners in my 36RL
Doug.
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Old 08-06-2013, 11:50 PM   #2
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My backsplash goes all the way up and behind the microwave on my RL
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Old 08-06-2013, 11:54 PM   #3
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My backsplash goes up behind the microwave as well.
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Old 08-07-2013, 07:07 AM   #4
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here is a picture of what I see when sitting in one of the recliners.
Edited by: collindo
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Old 08-07-2013, 07:34 AM   #5
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It's hard to tell for sure from the picture, but it almost looks like they cut the backsplash too short. I would bring it up to the dealer to be corrected.
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Old 08-07-2013, 11:43 AM   #6
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Send that picture to Leonard Nielsen (lnielsen@crossroadsrv.com) he is a customer service rep that we have dealt with regarding issues with our coach. He is great to work with and coordinated repairs on all of our issues in a most professional and timely manner.
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Old 08-07-2013, 10:32 PM   #7
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Does not take too much grey matter at the factory to look at that and go "Oh Dang" and replace that does it?

Apparently it does...
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Old 08-07-2013, 11:36 PM   #8
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That is wierd - hope they take care of that for you
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Old 08-07-2013, 11:55 PM   #9
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I looked at mine today and it doesn't have or need trim
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Old 08-08-2013, 07:45 AM   #10
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Looks like they didn't hold it up high enough and the contact cement won the battle. Hope they can fix it for you without too much damage.
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Old 08-08-2013, 09:56 AM   #11
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We have the same space under our convection oven, because we had our oven changed out. When Redwood changed their supplier to Frigidaire, the new oven had different measurements thus the space between backsplash and micro/convention.
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Old 08-08-2013, 11:20 AM   #12
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Quote:
Originally Posted by maggie
We have the same space under our convection oven, because we had our oven changed out. Â*When Redwood changed their supplier to Frigidaire, the new oven had different measurements thus the space between backsplash and micro/convention.
Well that explains why the recent rigs I have seen have this space. Our dealer is getting some wood trim to "finish" the job, something that should have been done at the factory in my opinion. Luckily I have an excellent dealer Hitch N' Go in Delhi who is looking after this for me.
Doug.
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Old 08-08-2013, 11:49 AM   #13
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Black marks-a-lot ?!?!
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Old 08-08-2013, 06:25 PM   #14
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Black marks-a-lot ?!?!
Works for me but the wife wouldn't stand for it.
Doug.
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Old 09-20-2013, 11:01 AM   #15
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We have that gap, too. But they have filled it in from behind with some of the wood panel. Still looks sort of hokey!

Has anyone else gotten a better fix?

Joyce


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Old 09-20-2013, 11:13 AM   #16
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I was told its normal, if was flush would cause problems.
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Old 09-20-2013, 03:30 PM   #17
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Quote:
Originally Posted by pipeliner798
I was told its normal, if was flush would cause problems.
That would make sense. Any bounce from the oven would crack the backsplash.

I've had this thing since May and never noticed the gap until I read it here. Obviously not a big deal to me.Edited by: atom ant
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Old 09-20-2013, 06:24 PM   #18
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correct, running slide in or any type of expansion would bust it.
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