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Old 09-05-2015, 11:06 AM   #1
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Exploreusa Denton, first warranty experience

There have been many warnings about Exploreusa warranty work and so far I am pleased with the outcome. I full time so when I bought from them, I made sure they knew I would not be staying in hotels while they messed around with warranty work. I dropped the trailer off at 8am 9/1 with 4 things that needed addressed. I returned at 4 pm and they have fixed 2 and ordered parts fro the other 2. I am doing the Dallas RV Show so have scheduled 9/14 for them to fix the other 2 items. So far, So good.
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Old 09-05-2015, 12:10 PM   #2
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That is great Ron, it is good to hear the positive dealer / service experiences.
We normally only hear the bad experiences and problems.
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Old 09-05-2015, 04:01 PM   #3
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Quote:
Originally Posted by Titan Guy View Post
There have been many warnings about Exploreusa warranty work and so far I am pleased with the outcome. I full time so when I bought from them, I made sure they knew I would not be staying in hotels while they messed around with warranty work. I dropped the trailer off at 8am 9/1 with 4 things that needed addressed. I returned at 4 pm and they have fixed 2 and ordered parts fro the other 2. I am doing the Dallas RV Show so have scheduled 9/14 for them to fix the other 2 items. So far, So good.

That's great news Ron.....it's great to hear positive experiences for a change
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Old 09-10-2015, 07:03 PM   #4
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I know others have not been happy, but I had good service from Canton Explore USA! They spent a lot of time getting the brakes to work on my truck, just to find out the Carlisle servo was bad.
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Old 09-10-2015, 09:12 PM   #5
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I had not had any dealings with the Denton or Canton stores....
so good to hear the 'country' stores are betta than the 'big city' stores

What booth you in Ron, we may come by to say hi !
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Old 09-10-2015, 09:21 PM   #6
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I am in F29.
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