Reply
 
Thread Tools Display Modes
 
Old 03-23-2016, 06:28 PM   #1
Senior Member
 
Join Date: Aug 2015
Posts: 389
Delivered to ExploreUSA Service Center

I am finally seeing some problems in my Redwood. I had to limp back from Disney and delivered it to the service center this morning.

1. A Hydraulic line was punctured, it was between a sharp screw and the reservoir tank
2. Fixed one leak on the ice make water line then more showed up

3. Many wires melted in the junction box where the trailer cable connects into.

4. Entry door slide out of adjustment

5. Induction cook top can't boil water

Hope this will be the first and last trip to the service center
__________________
Scott
2015 38GK, Titan Brakes, H 114 Tires, IS
2015 Denali Dually
bergeman is offline   Reply With Quote
Old 03-23-2016, 06:32 PM   #2
Senior Member
 
Join Date: Feb 2013
Posts: 1,854
Quote:
Originally Posted by bergeman View Post
Hope this will be the first and last trip to the service center
I think we'll all hope for the best.
__________________
2012 F350 KR CC DRW w/ some stuff
2013 36FL
Cindy and Tom, Toby and Kasey (our Berner and Newfie)
Oh...I forgot the five kids.
spindrift is offline   Reply With Quote
Old 03-23-2016, 06:47 PM   #3
Senior Member
 
Rick and Mindy's Avatar
 
Join Date: Feb 2013
Posts: 1,381
Quote:
Originally Posted by bergeman View Post
I am finally seeing some problems in my Redwood. I had to limp back from Disney and delivered it to the service center this morning.

1. A Hydraulic line was punctured, it was between a sharp screw and the reservoir tank
2. Fixed one leak on the ice make water line then more showed up

3. Many wires melted in the junction box where the trailer cable connects into.

4. Entry door slide out of adjustment

5. Induction cook top can't boil water

Hope this will be the first and last trip to the service center
Hopefully they will get you fixed up soon. Sorry to hear about the troubles.
__________________
Rick and Mindy
Retired
2013 Redwood 31SL, 2011 Ford F350 SRW, 6.7, Crew Cab with Firestone Bags, Titan Disc Brakes
Rick and Mindy is offline   Reply With Quote
Old 03-23-2016, 06:52 PM   #4
Member
 
dieseldave's Avatar
 
Join Date: Mar 2014
Posts: 38
Sorry to hear about your problems but hope you had a good trip otherwise. I've not been having a great experience with one of their service centers. I'm guessing you are using their Ft Worth location so maybe you will be alright.


Sent from my iPhone using Tapatalk
__________________
2013 38GK - Titan Disk Brakes, SRE4000
2016 F350 DRW
dieseldave is offline   Reply With Quote
Old 03-23-2016, 06:56 PM   #5
Senior Member
 
Join Date: Aug 2015
Posts: 389
Quote:
Originally Posted by Rick and Mindy View Post
Hopefully they will get you fixed up soon. Sorry to hear about the troubles.
In reality, I was happy to take it in. This will give me 6 weeks to fix my back yard. With all the rain we have been getting my back yard is a mud pit. Without the problems in my yard, I would probably have preferred to fix most of the items myself.

I am also adding a dish washer and getting a bigger gas tank for the DRW. Thus solving my two biggest problems. Should all be done leaving and spending my summer in Wisconsin.
__________________
Scott
2015 38GK, Titan Brakes, H 114 Tires, IS
2015 Denali Dually
bergeman is offline   Reply With Quote
Old 03-23-2016, 06:59 PM   #6
Senior Member
 
Join Date: Aug 2015
Posts: 389
Quote:
Originally Posted by dieseldave View Post
Sorry to hear about your problems but hope you had a good trip otherwise. I've not been having a great experience with one of their service centers. I'm guessing you are using their Ft Worth location so maybe you will be alright.


Sent from my iPhone using Tapatalk
I have heard the same and will report my results. I did take it to the Fort Worth location. I'll give them a chance as they did well by me in the initial sale.
__________________
Scott
2015 38GK, Titan Brakes, H 114 Tires, IS
2015 Denali Dually
bergeman is offline   Reply With Quote
Old 03-23-2016, 08:31 PM   #7
Senior Member
 
Join Date: Feb 2015
Posts: 661
Hopefully they will get it all done quickly. Most of us on here have disconnected the ice maker. Seems to be a issue that most of us have had to deal with and rather than have the leak I just turned it off and buy ice.
__________________

2015 RL38
2018 FORD F350 SRW
RWJSIM2003 is offline   Reply With Quote
Old 03-23-2016, 09:23 PM   #8
Senior Member
 
xtasee's Avatar
 
Join Date: Oct 2015
Posts: 427
Quote:
Originally Posted by RWJSIM2003 View Post
Hopefully they will get it all done quickly. Most of us on here have disconnected the ice maker. Seems to be a issue that most of us have had to deal with and rather than have the leak I just turned it off and buy ice.
FWIW I had the same issue with my previous Motor Home. It is not just a Redwood issue. +1 on just buying ice and loading the tray...
xtasee is offline   Reply With Quote
Old 03-23-2016, 09:31 PM   #9
Senior Member
 
Shane Wood's Avatar
 
Join Date: Nov 2014
Posts: 1,925
Send a message via AIM to Shane Wood Send a message via MSN to Shane Wood Send a message via Yahoo to Shane Wood
Quote:
Originally Posted by xtasee View Post
FWIW I had the same issue with my previous Motor Home. It is not just a Redwood issue. +1 on just buying ice and loading the tray...
Do you have the norcold. Our Samsung has not had a problem with the lice maker line yet. In fact the thing makes to much ice
__________________
2015 36RL pushing a 2015 Denali
Shane Wood is offline   Reply With Quote
Old 03-23-2016, 09:41 PM   #10
Senior Member
 
Rick and Mindy's Avatar
 
Join Date: Feb 2013
Posts: 1,381
Quote:
Originally Posted by Shane Wood View Post
Do you have the norcold. Our Samsung has not had a problem with the lice maker line yet. In fact the thing makes to much ice
Shane, I don't think it is the brand that is causing the problem, it's the plastic line that runs under the island out to the slide. While I was adjusting my slide the other day I noticed that my icemaker line was crimped under the slide. I turned off the water line to the refrigerator shortly after I bought it because people were having problems with it. If I were to use it I would definitely replace that plastic line with a stainless mesh flex line like I remember someone else on this forum has done. Keep an eye on that line where it flexes when the slide is operated.
__________________
Rick and Mindy
Retired
2013 Redwood 31SL, 2011 Ford F350 SRW, 6.7, Crew Cab with Firestone Bags, Titan Disc Brakes
Rick and Mindy is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Redwood RV or any of its affiliates. This is an independent, unofficial site.


All times are GMT +1. The time now is 12:50 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, vBulletin Solutions, Inc.