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Old 05-27-2013, 03:03 PM   #1
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Cool - just got a one year subscription to Coach-Net from Crossroads. Anybody use them beyond the promo? Any luck with them good or bad?

We've always had Allstate Motor Club, but I have no real preference.
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Old 05-27-2013, 03:52 PM   #2
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Originally Posted by atom ant
Cool - just got a one year subscription to Coach-Net from Crossroads. Anybody use them beyond the promo? Any luck with them good or bad?

We've always had Allstate Motor Club, but I have no real preference.

We were setting up, jacks down, check...power hooked up, check...bedroom slide...check. Main slide...nothing. This was yesterday (Sunday), did all the checks that I knew (limited). Still nothing. Called the rescue (Coach-net?). Was told we weren't eligible as we were a Thor product. After dancing around and asking to talk with management, they said they would make an exception. After Registration", found out they were no techs available. They did call back about 20 min later. The tech did not know anything about RW, just general. He did try to tell me about the in-line breakers that were in the battery comp. To no avail...spent the night without slides.
This AM called RW and talked with techs. In about 1/2 hour we had bypassed the culprit (bad relay). RW tech was GREAT (even though I had blown MY breaker at this point).

Kudos the the RW techs.
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Old 05-27-2013, 07:48 PM   #3
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Steve,<div id="LCS_C4CFC0DE_134F_4466_B2A2_FF7C59A8BFAD_commu nicati&#111;nDiv">

What you just went through is why I am sooooo glad that I never had to use Coach-Net in our first year. My wife and I both thought that it wasn't worth the paper that it was written. Although, the plastic Coach-Net card looked cool.</span>

We laughed at them after they wanted us to sign up for several years.

Thank you for confirming our thoughts.

Dave from Maine
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Old 05-28-2013, 01:54 PM   #4
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Insurance with Good Sams for truck and RV, plus extended maintenance, they even pay for a week of hotel if we are 100 or more miles away from home waiting on repairs.









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Old 05-28-2013, 04:00 PM   #5
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Well, I guess I'll keep my Allstate. Doesn't sound like Coach-Net is a good alternative.
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Old 04-01-2014, 01:00 AM   #6
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Quote:
Originally Posted by Dave View Post
Steve,<div id="LCS_C4CFC0DE_134F_4466_B2A2_FF7C59A8BFAD_commu nicati&#111;nDiv">

What you just went through is why I am sooooo glad that I never had to use Coach-Net in our first year. My wife and I both thought that it wasn't worth the paper that it was written. Although, the plastic Coach-Net card looked cool.</span>

We laughed at them after they wanted us to sign up for several years.

Thank you for confirming our thoughts.

Dave from Maine
Maybe this is why our dealership did not even mention it during the sale and at the walk thru?! (of course, they were still promoting the extended service warranty contract the whole time!)

I have the little tag that was somewhere in the coach. Maybe I will still join, just in case.

Does anyone have AAA? Do they offer anything for RV's? I've been a member for over 30 years with them.
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Old 04-01-2014, 02:39 AM   #7
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S&K, I have travel insurance for my 5er and tow vehicle combined through Good Sams. I do have to be farther than 100 miles from home to use it if my tow vehicle or 5er should break down. Good Sams will tow my 5er to the nearest campground. They will tow my tow vehicle to the nearest repair garage or Dealership.

I purchased this for when we're traveling. Friend of mine got into a bind when his GM 4500 toter broke something in the engine. It's one thing to tow your tow vehicle to a garage. What do you do with your 5er? He didn't fair so well in the financials .

I have no idea whether this insurance is good or bad...........won't know until I need it.
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Old 04-01-2014, 03:01 AM   #8
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I have had and used both. Had Good Sam's first . Switched to Coach Net because of introductory price. Were in Branson Missouri and the spots weren't the best. Rained pretty heave and got our FL60 Freightliner stuck. Called Coach Net and told them what the problem was. They sent out 2 wreckers just in case and said I was covered up to an hour. They got me on solid ground in no time at all, but it all was covered. Switch back to Good Sam again because of price. Have used them several times for tires etc., and 1 for being stuck again and towed once from Quartzite Az to Blyth Ca. When the truck was having problems. So far haven't had any problems with either so it basically boils down to price.
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Old 04-01-2014, 03:50 PM   #9
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I am confused. Is CoachNet not available because the unit is produced by a company Thor owns?

Have tried to get the fine print from CN, not on their homepage.
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Old 04-01-2014, 04:40 PM   #10
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Just like with any "customer support line" sometimes it's best to say thank you, hang up, and call right back to get a different person - then the 'laws' may change
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