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Old 04-03-2015, 06:26 PM   #1
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Awning gas shock

The awning on my slide has had one of the shocks leak the oil out of it & am having a heck of a time finding a replacement. Carefree doesn't/won't answer the phone & as per their web site prefer you to go to "authorized dealer" 2 of which have been NO help & third said there are 3 different part #s. Anyone have any experience with this issue. I will order directly from Carefree if I can come up with correct part # as their dealers mark it up about double.
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Old 04-03-2015, 06:39 PM   #2
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Those shocks are usually marked with manufacturer and part number. If you can get numbers off of it I would do a search on the net.
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Old 04-03-2015, 07:12 PM   #3
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There is nothing on any of the shocks. Dealers all wanted #s from awning which still didn't help much. My problem is if I order the wrong one they claim I can't return it.
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Old 04-03-2015, 08:26 PM   #4
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Quote:
Originally Posted by travelin' texans View Post
The awning on my slide has had one of the shocks leak the oil out of it & am having a heck of a time finding a replacement. Carefree doesn't/won't answer the phone & as per their web site prefer you to go to "authorized dealer" 2 of which have been NO help & third said there are 3 different part #s. Anyone have any experience with this issue. I will order directly from Carefree if I can come up with correct part # as their dealers mark it up about double.
How about the REdwood dealer?
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Old 04-03-2015, 10:13 PM   #5
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Mine has never been back to my dealer or any other, took it once to service center. I've done all the repairs myself.
Just about the time I finished typing OP I got an email from Carefree, got part # figured out & about to order 2 of them. Just FYI, the Carefree Travl'r adjustable pitch is what both mine are & the shock number is 001252. DO NOT drill out the rivet on either end as shock is threaded onto the clevis on both ends, if you drill it you have also order a mounting kit.
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Old 04-03-2015, 10:15 PM   #6
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I'll post pics of install when parts arrive.
Thanks for all the help/advice!
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Old 04-11-2015, 08:36 PM   #7
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Installed shocks this morning, took about 2 hours & 1st one took about 1 1/2 of that.
Here is a couple of pics of Carefrees # & # on the shocks.0411151121.jpg

0411150931a.jpg
Job is fairly simple once you get started. Here the shock ends, new ones came with clevis' on both ends, if by chance you drill out the rivets you will need them along with a rivet kit ordered separately.
[ATTACH]0411150932a.jpg[/ATTACH]
You have to remove the arm stops on track mounted to the RV & using a ladder to support the awning tube remove the screws holding tube to arm. Awning must be in the flat position (no pitch) in order to thread both ends of shock into clevis. Once new shock is installed you will need help pulling arm down in order to mount tube back on the arm & then put stops back in place.
Use caution as there is a lot of force on the shocks & lots of pinch points.
Hope this is understandable & is of help to someone in the future.
Attached Images
File Type: jpg 0411150932.jpg (284.8 KB, 3 views)
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Old 04-12-2015, 12:36 AM   #8
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WOW.....that looks like job that would require a few beers. I'm glad it all came together for you
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Old 04-12-2015, 04:16 AM   #9
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Dave it actually wasn't a bad job once I figured the process. I think I could both in less than an hour if I didn't stop a cold beverage.
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Old 04-12-2015, 04:44 AM   #10
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That's part of the tool list.....cold beverage....screw driver......now where did I lay that part down at.....cold beverage......oops where did that clip go.......cold beverage
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