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Old 02-18-2013, 11:00 PM   #1
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I know this isn't fair, but can any one tell me why I should consider a Redwood. Is the cost really worth that much more than some of the others out there? My other choice seems to be just as good but a better price and is still under the Thor network of companies. Just would like some friendly info. Thanks
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Old 02-18-2013, 11:36 PM   #2
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We looked at a number of brands and the Redwood was clearly the best quality that we saw. With respect to price, yes the Redwood is more expensive than Montana, Keystone, Dutchmenand other mid-level coaches, but the Redwoods beat them on quality.
Since purchasing the Redwood the customer service we have received is exceptional and that is also confirmed by the numerous posts on this forum, especially those living close to the factory. The RW warranty is one of the best and they also stand behind their product.

We also look at value and while we paid a small premium for the Redwood the value for money was greater than the mid-level competition. Comparing Redwood prices to other high end brands, I suggest the you will find the RW is cheaper. RW is also a small, innovative company, which we prefer to a multi-national producing thousands of units.

RW are also continuously improving the product. Our coach came with the optional windows in the fwd slide and the LED awning lights. They don't wait for a new model year, they make changes immediately.

We all have a price point and look for the best product that meets our needs and I firmly believe that in the end you get what you pay for. RV's take a beating driving on the roads and we wanted one that was well built and would stand up to the rigour of the highway. We believe the RW meets this criteria better than the cheaper alternatives.

Just our opinion, hope you settle on a coach soon and enjoy
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Old 02-19-2013, 07:18 AM   #3
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Ditto. We've been researching since October. Visited factories in Kansas and Indiana. You can spend lots more and lots less. But we felt RW gave us the most bang for the buck. When you go on the lot and go into a lower priced unit then go into a RW, you can see the difference in the quality immediately. The floorplan is perfect for us - probably the number one priority - the numerous included features and the terrrific options available, and the classy appearance inside and out made it the obvious choice. The customer service has a great reputation, as well.

So...we (finally) ordered ours yesterday. It will have everything we want!

Now...the...wait.....
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Old 02-19-2013, 09:53 AM   #4
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Go on to the Keystone Forum and read posts from some of those owners and the problems they've had, like the bedroom window falling out going down the highway. Granted there are many that are happy with their unit, but then again they only use it a few weekends a year. We live in ours 9 to 10 months out of the year, yea we know, we're still on the fence about keeping the house. We went from a Montana that we loved, but wanted more creature comforts that just weren't available in a Montana so we decided to step it up a notch and ordered our RW just the way we wanted it. And the company was good during the ordering process as we wanted extra satellite cables and the free standing table from the FL model and it wasn't a problem getting them. Just some of the little extra things we've gotten from Redwood that we wouldn't have gotten from someone else.
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Old 02-19-2013, 10:41 AM   #5
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Not to mention some of the custom requests that Redwood will accomodate in the order process. Cabling requests are just the tip - even things like addition or elimination of doors and windows, furniture and upholstery additions/changes, cabinets, etc.



Plus, during the process, you couldn't find friendlier and more accomodating people to work with on your new unit. The ability to work with a company that is willing and interested to help you customize a "production" unit was totally impressive to me. I think Redwood's attitude is unique in this regard. Edited by: 5th_Time
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Old 02-19-2013, 01:52 PM   #6
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What other types of customization? I got the impression they wouldn't do very much in that way.
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Old 02-19-2013, 02:22 PM   #7
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They ran three HDMI cables and a Backup Camera cable for me
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Old 02-19-2013, 05:00 PM   #8
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We purchased our 2012 RW34SK from the dealer's lot. Lazy Days in Tucson worked with me for almost a year. I was really leaning toward a 34CKTS Cedar Creek. I always thought Redwood was out of my reach. One day the salesman gave me a price on the new Redwood that included a trade on my current rig. After a short discussion with my wife we went with the Redwood and have never looked back. Redwood warranty is great and the Lazy Days Tucson service has been exceptional. Just my 2 cents...
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Old 02-19-2013, 06:23 PM   #9
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There are a lot of good RVs out there. It all depends on what you want and need. I've looked at all brands and I slowly narrowed it down to 4. It's true you can buy a pretty decent weekend type of 5er for around 50k. But we wanted something that would last a little longer and that's why we bought the Redwood. The inside furnishings are better including the carpet, furniture and cabinets. It's true most RVs have the same TV's, entertainment components, water pumps and such. The Redwood has a 100 amp converter that many of the lesser trailers don't. Also on most trailers there's more plastic around the windows and trim. The following is a list of my must haves that Redwood met;

Large tanks for fresh and waste (they MUST drain properly)
No rubber roof
Full body paint (no stickers)
Dual pane windows
Disk brakes
ccc of at least 2500 lbs
Generator
Could not exceed 18000 lbs
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Old 02-19-2013, 06:58 PM   #10
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Kev n JJ,

I wanted the 38BR with the office config... I did not want the office on the back wall as shown on the web... I wanted the office on the wall sharing the TV and fireplace. Took a phone call to Paul with RW thru my dealer to spec out EXACTLY what I wanted. RW sent me a PDF of the revised drawings to approve and I got my coach the way I wanted with all the cabinets I needed to work from the road once I retire.

We spent 3 RV shows going thru diesel pushers and all manner of 5th wheels AFTER we saw a RW RE, RL, and FL in Halifax 2 summers ago. We made a point of trying to disqualify the RW by looking at the others. The "look" was the same, but the fit and finish was not.

I had planned to retire and then full time for a year or so... even bought an ebook on how to do it. Made the mistake in stopping at one of our old sailor stomping grounds last Labour Day and we are now building a dream home overlooking Lake Ontario. My wife says we will still get lots of use out of our RW.... time will tell.


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