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Old 03-01-2012, 05:33 AM   #1
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Well I have been asked by several people if I am happy with my dealer while purchasing my Redwood, it would seem to me that there are happy people and some very unhappy people, when talking to people who have purchased whether they are buying used or new. I my self have had a very good expirence while ordering our new home, I can tell you it pays to shop different dealers. I do not know how my dealers shop is and quite frankly I hope I never need to find out.

How was your purchase any problems, are you satisfied, how has the shop at your dealer handled your service issues, how would you rank your dealer over all?

So far I would rank my dealer a 10+ for over all accommodation of the order for my Redwood. They have defiantly earned there paycheck on this sale.
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Old 03-03-2012, 01:47 PM   #2
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I'm not sure yet, we'll see when I get the trailer. My dealer promised I could get a gas generator and I quized him about it when we ordered the trailer. He said he was sure he was going to be able to do it and I chose him over another dealer because of his promise. Then he called and said he couldn't do a gas generator4weeksafter the trailer was ordered, Then there were some options I wasn't told about like the 2nd awning. This forum has been more informative than my dealer so far. I guess I'm waiting for the other shoe to drop sort of speak.
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Old 03-03-2012, 02:09 PM   #3
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I feel your pain. We're also in a wait and see mode. I've done more work on our order with direct communications to Customer Service at the Plant than either our Salesman or the Regional Sales Manager. We went with this Dealership because their price was quite a bit less than several others. I'm hopeing everything will be okay because of my intervention. Think if we had left everything up to the Salesman we wouldn't have gotten our request relayed to the Plant. Only time will tell now.
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Old 03-03-2012, 04:30 PM   #4
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We ordered ourstwo weeks ago. from the first contact till now, so far no problems. KR2011 you are absolutely right, about shopping around for pricing.



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Old 03-03-2012, 05:08 PM   #5
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Lilly if it weren't for this site I wouldn't have known to go shopping, and I am sure glad I did!
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Old 03-11-2012, 09:00 PM   #6
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Very helpful dealer in Lakewood Colorado. Corey at Windish RV is great. We are waiting for a call from him to let us come pick out which Redwood we are wanting. Can't decide on the 36RL or 38BR. Any ideas on these two from the forum that might help us make a decision once we see both models.
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Old 03-11-2012, 10:20 PM   #7
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Quote:
Originally Posted by Rooksfive

Very helpful dealer in Lakewood Colorado. Corey at Windish RV is great. We are waiting for a call from him to let us come pick out which Redwood we are wanting. Can't decide on the 36RL or 38BR. Any ideas on these two from the forum that might help us make a decision once we see both models.

My wife was interested in the 38Br but it was too heavy for our truck to pull. Also my wife wanted to be able to stretch out on the sofa while reading and the "BR" sofa is shorter. I must say though that the extra room did catch our eye. We ended up with the RL because of the layout of the room.

They make different floor plans because of differing needs of folks. I'm sure they're all good no matter which one you buy.

I've always thought of a toy hauler but the wife doesn't see it YET, and we're a team.
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Old 03-12-2012, 01:23 AM   #8
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A toy hauller would be the way to go for us but we have hard time with the garage not being used as living space and most hauler floor plans leave a lot to be desired for us they just seem cramped for space in the living area plus they seem to be targeted toward the younger crowd.
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Old 03-12-2012, 08:06 AM   #9
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Rooksfive,

You are so right, about Windish and Corey.



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Old 03-12-2012, 11:31 AM   #10
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We just got our vin # on our 36RE. we ordered it on Feb 21with full body paint. all the options, except slide toppers. our salesman said it would be shipped at the end of April.



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