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Old 04-14-2013, 07:07 AM   #1
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Has anyone read the Thor forum about the issues with the warranty changes. Seems as if WE DON'T HAVE A 2+5 warranty after all. It is a 1 year + what ever comes from the item manufacture warranty. Check the thor forum out and if U don't mind explain to me how I am reading info wrong.
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Old 04-14-2013, 07:39 AM   #2
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On the Redwood website the warranty is still clearly shown as 2 + 5. Not sure where the 1 year information is coming from.
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Old 04-14-2013, 07:55 AM   #3
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Check the CROSSROADS NEW WARRANTY.
LOok for POST from NORSKEBOB. READING "the entire post for CROSSRODS NEW WARRNTY, EXPLAINS the OLD WARRANTY. Posted: 10/28/12.
Maybe this is OLD INFO, can't see any info on the REDWOOD site that updates the info.
Thanks in advance, just trying to confirm.
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Old 04-14-2013, 08:37 AM   #4
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Neither do I see Cross Roads on anything other than the fact that Thor Redwood lets us take it to any Crossroads dealer for warranty work. They told me just to get the Crossroad dealer to call them and they would approve it.
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Old 04-14-2013, 09:50 AM   #5
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Quote:
Originally Posted by RifRaff
Has anyone read the Thor forum about the issues with the warranty changes. Seems as if WE DON'T HAVE A 2+5 warranty after all. It is a 1 year + what ever comes from the item manufacture warranty. Check the thor forum out and if U don't mind explain to me how I am reading info wrong.
This all came up last fall as well. Apparently, they were trying to warrant all the Cross Roads 5ers with the 2+5 warranty but soon discovered that it was a bad idea. When asked at the Rally last year we were told that the Redwood warranty was going to stay with the original warranty. I wouldn't worry about this stuff too much.
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Old 04-14-2013, 11:11 AM   #6
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Quote:
Originally Posted by Dave&Ginny
Quote:
Originally Posted by RifRaff
Has anyone read the Thor forum about the issues with the warranty changes. Seems as if WE DON'T HAVE A 2+5 warranty after all. It is a 1 year + what ever comes from the item manufacture warranty. Check the thor forum out and if U don't mind explain to me how I am reading info wrong.
This all came up last fall as well. Apparently, they were trying to warrant all the Cross Roads 5ers with the 2+5 warranty but soon discovered that it was a bad idea. When asked at the Rally last year we were told that the Redwood warranty was going to stay with the original warranty. I wouldn't worry about this stuff too much.


Agree with what Dave said. I believe the warranty will not change for Redwood.
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Old 04-14-2013, 01:38 PM   #7
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Quote:
Originally Posted by Dave&Ginny
Quote:
Originally Posted by RifRaff
Has anyone read the Thor forum about the issues with the warranty changes. Seems as if WE DON'T HAVE A 2+5 warranty after all. It is a 1 year + what ever comes from the item manufacture warranty. Check the thor forum out and if U don't mind explain to me how I am reading info wrong.
This all came up last fall as well. Apparently, they were trying to warrant all the Cross Roads 5ers with the 2+5 warranty but soon discovered that it was a bad idea. When asked at the Rally last year we were told that the Redwood warranty was going to stay with the original warranty. I wouldn't worry about this stuff too much.


I agree with you Dave. I remember this same discussion last fall and also remember the comments made by the Redwood representitives about the warranty when it came upduring the Redwood rally factory tour last summer.



Redwood does not plan to change the warranty.
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Old 04-14-2013, 01:50 PM   #8
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Last FALL I was in CHEMO TREATMENT, WAS't reading much. Had chemo brain, might continue for a while. Maintance CHEMO for another 2 years, so if I repeat, I digress. May see you on the ROAD.
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Old 04-14-2013, 02:22 PM   #9
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My wife went through breast cancer and all the chemo and radiation and we now have a different outlook on life. Camping has been our passion and release for over forty years. We have met great people in passing down this road that has been provided. Look at the secenery enjoy as much as you can and and keep moving forward. We wish you well and tomorrow is another day to enjoy. The love of life is the best medicine.
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Old 04-14-2013, 06:17 PM   #10
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Although they share some common resources, Redwood is not a Crossroads product so I wish our forum members would quit trying to combine them conceptually. I'm sure they have different warranties.
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