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Old 06-15-2015, 04:29 PM   #1
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Unhappy Severe fading

I purchased my 2012 Redwood approximately 1 year ago. I have noticed a lot of fading on the rear of the coach, under the rear window. I called Inspiration RV to come out and clean, wax and UV protect my unit, he indicated that this fading is NOT normal, and indicated that I should check to see if this a covered under a warranty. I purchased the unit from Explorer USA RV in Fort Worth last year, I purchased it as a used unit, at the time I also purchased the extended warranty (which apparently only covers mechanical issues). So I contacted Crossroads RV Warranty, they indicated that the warranty is non-transferable since I purchased it used. This was a large investment for a single woman, and I need this fixed before it gets even worse, it a 2012 unit, itís still NEW. Does anyone have any suggestions? Has anyone else noticed the fading on the back of their unit?
I have a 2012 36FB.
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Old 06-15-2015, 04:52 PM   #2
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Is your RW full body paint and if so what color?
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Old 06-15-2015, 05:01 PM   #3
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I really do not know, it is primarily tan and white, the rear (where its fading) is tan.
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Old 06-15-2015, 05:05 PM   #4
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OK it is not full body paint. There have been numerous problems with these fading. It is likely worse on the top of the end caps where you cannot see it. Some of the more senior members may have some ideas as to how proceed. When I was looking at RW's last year I looked at one that was faded on both caps. I just looked for a full body paint unit.
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Old 06-15-2015, 05:14 PM   #5
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It is my understanding that the fading has only been an issue on the "standard finish gel coat" trailers. Some folks have had a severe amount of fading on both front and rear caps. Those coaches that were still within the two year warranty period and were the original buyers had their caps repainted under warranty by Redwood.

It is also my understanding from comments on this and other forums that that Redwood and other manufacturers had an unusual rash of fading caps with the standard gel coat finished coaches. That may be why Redwood dropped the gel coat finish on the top end units.

I would recommend you contact Redwood directly to discuss how to proceed and what the remedies would be. I have own our 2012 36RL since September 2011. The first two years, it was outside in the elements for about two months per year and in inside storage for 10 months.......I did not notice any fading during that time. But, the past 1 1/2 years, the trailer has been out of storage about 7 months each year and is now showing fading on the top of both front and rear caps. I would like to discuss this with Redwood in August at the rally to see how I can find a solution to prevent further fading.
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Old 06-15-2015, 05:39 PM   #6
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Mine looks like yours Hooserguy. I bought it a year ago, I'm guessing it was in covered storage prior to my ownership because it was not faded when I purchased it. I had no idea that this would happen, its still a pretty new unit. Please let me know what others have done to remedy this situation, I am a single woman and I worry about the costs to have it all repainted.

I contacted Crossroads warranty dept, they took no responsibility and told me that I have no warranty since I was not the original owner. I purchased an expensive extended warranty also, but that only covers mechanical stuff. Errrrrrr
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Old 06-15-2015, 06:29 PM   #7
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Conniebrad, I had a 2012 36 RL that faded. After sending pictures and discussing this with Redwood they paid to have the front and rear cap painted and clearcoated. Don't give up. Keep talking to them until they correct the problem. They have known since they started building these units that they have a fade problem with the tan gelcoat caps.
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Old 06-15-2015, 07:37 PM   #8
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Ok, I will keep at it. Do you have any direct contact information? I contacted the warranty department, they did return my email with a telephone call, but they were no help
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Old 06-15-2015, 08:27 PM   #9
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I have a 2012 standard [aint that faded badly. I had many heated conversations with Redwood but they would not cover this under warranty because I was not the original owner. I had the front cap repainted $1500. I am not repainting the rear cap. Hoping a tree falls on the back of the trailer so I can get it replaced.
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Old 06-15-2015, 10:42 PM   #10
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