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Old 06-14-2014, 03:31 PM   #1
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Remote doesn't open the door

Hello, any quick ideas on how to fix my remote? It lights up when I enter the code, but the door won't lock or unlock. Someone mentioned there's batteries in the door for the lock. I pulled the handle off, and all that's there is a small 12v lock actuator.
I'm going to download the manual, but just wondering if anyone might have an idea.
thanks
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Old 06-14-2014, 03:40 PM   #2
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Cant help, we have the Bauer lock which doesn't have the FOB remote.

There is a rep from RVlocks on the forum, I can't recall his name, hopefully he will see your post and respond.
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Old 06-14-2014, 03:44 PM   #3
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Ok, thanks. Hopefully he will.
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Old 06-14-2014, 08:44 PM   #4
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If you have the RV Lock brand there are a set of AA batteries in the handle. I don't know about the Baur lock. I have a 2012 and it has the RV Lock,
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Old 06-14-2014, 09:34 PM   #5
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Sorry can't help, don't have a remote and only ever use the keys.
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Old 06-14-2014, 11:00 PM   #6
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Only the RVlock system has the FOB, it's not available on the Bauer.

FYI... the Bauer has 4 AA batteries in the door, though it is not stated anywhere I can find you should use Lithium in this system.
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Old 06-15-2014, 03:00 AM   #7
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I have the RV locks brand on mine. It has a remote key pad glued to the out side next to the door. There are two very small Philip screws under it to remove then take a small pic to slide the battery holder down and out of the bottom. It takes a CR2032 battery. I know this because I have put about 8 battery's in it in 4 months. It works when it wants to and you never know when it don't so I had a hide a key made after getting lock out. I like the idea of the system but it's a pain in the rear when it don't work.
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Old 06-15-2014, 03:45 AM   #8
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Our keypad has been replaced and still does not work. Never leave without the keys. Service Mgr. at Explorer USA even said he didn't know why they bothered installing since they never work right.
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Old 06-15-2014, 06:12 PM   #9
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I've taken the lock off, and I can't see anywhere for a place for 4 AA's. I've tried to download the manuals on the Redwoodowners.com site, but for some reason it doesn't recognize my username and password, since there are the same.
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Old 06-15-2014, 06:15 PM   #10
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do a google search for your type lock - found the bauer manuals on their website and they were very concerned mine hasn't worked since new... but still no fixes yet
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