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Old 02-02-2012, 06:21 PM   #1
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We were ready to take our brand new Redwood 36FB out for its
maiden voyage / shake-down cruise� It had sat alongside the house since we
brought it home from the dealer in December�

I partially retracted the rear jacks (successfully) and attempted
to retract the landing gear. </span>The landing
gear retracted enough to hook-up the truck, BUT was still on the ground and
would not retract any further! </span>I
extended the slides to get to my owner’s manual and discovered the slides would
not retract either. </span>It was like I had
only half a hydraulic system. </span>It could
extend the jacks and extend the slides BUT could not retract either. </span>I figured I was really screwed. </span>

I did all the normal stuff� Turned the system on and off� Turned
battery power off and back on again� Pulled/replaced all fuses/ circuit
breakers remotely related to the hydraulic system in an effort to re-set the
system. </span>Nothing worked!

I called my dealer� he called Redwood,� they had him call Lippert�
</span>The dealer called me back (ALL WITHIN FIVE
MINUTES!) </span>There are two wires plugged
into a terminal block on the frame right next to the hydraulic pump (spade
connections) </span>One is yellow and the other
is green. </span>One drives the pump motor in
one direction to ‘retract’ and the other drives the pump in the other direction
to ‘extend’. </span>

Apparently retracting the landing gear torqued the frame
enough to pop one of those spade connections totally off the terminal
block. </span>I am a big guy and getting my
head, shoulders, and arms into the hydraulic compartment was not easy BUT re-connecting
the yellow wire that had come loose fixed my problem and allowed our maiden
voyage / shake-down cruise to get underway�

The balance of the shake-down cruise was pretty uneventful! </span>We suffered with lousy (cable) picture
quality on our high definition wide-screen television for a day and a half
until we realized the booster was still turned on from when we picked up our
trailer from the dealer� And the shower leaked because of sloppy caulking
in/around the shower door threshold (three-piece sliding shower door on the
36FB).

All easy fixes! </span>We
have been / still are delighted with our Redwood!!!

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Old 02-02-2012, 06:53 PM   #2
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I thought the reason for the falcon frame system was everthing is built in house, so any problems is taken care of in house as per Redwoodadverticmentyet they called Lippert. something fishy here.



Lillyputz





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Old 02-03-2012, 05:05 AM   #3
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The Falcon frame and hydraulics are built by Lippert to Redwood specks, Redwood designed it and Lippert builds them.
Paul.
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Old 02-03-2012, 11:40 AM   #4
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With the Falcon frame system Lippert provides support for all those systems not Redwood. Redwood my try and facilitate repairs but Lippert will handle the repairs.
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