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Old 07-16-2012, 11:59 PM   #1
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My RCA DVD RTB 1100 quit playing after 3 days. Became very hot and door would not open. Reported to Redwood and I was sent a new DVD player,same kind. This one becomes very hot also and sound blips in and out. Anyone else have RCA problems?
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Old 07-17-2012, 02:09 AM   #2
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I had the same issue over the Canada Day Weekend with my unit skipping CDs and refusing to play DVDs.

Got a new unit from my dealer the other day and I will be torture testing this one when I spend a month in Nova Scotia in August... along with all the other stuff.


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Old 07-17-2012, 09:54 AM   #3
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I have the same problem with mine and i have replaced it once already. I also have my sat receiver on top of the RCA I'm installing some cooling fans to stop the overheating problem, I'll let you know if it works or not.
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Old 07-17-2012, 04:49 PM   #4
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We leave the door open to let some air get in there. My RCA hasn't worked right since day one. I just received a new remote yesterday and will try it this weekend. Electronics don't like heat and this is a prime example. We may remove the glass and replace it with a decorative screen. See what happens with the new remote.
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Old 07-17-2012, 10:06 PM   #5
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If anyone replaces the RCA with a better product, please let us know. I will be most anxious to see how mine works this weekend. I wish Redwood would have made the Bose system an option...I would have paid for that without a doubt.

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Old 07-18-2012, 09:40 AM   #6
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Mine needs to be replaced because half way through a movie it just stops and most of the time the remote doesn't work even with the door open. I called the factory and with Brian's help they sent me a new unit. However when I hooked it up just before the trip I'm on now, it just popped and never really turned on. So we installed a new CD machine in the bedroom and we've been watching the movies there. When we get home next week we'll send both units to the factory.

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Old 07-18-2012, 11:09 AM   #7
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Obviously, the factory could do a better QC job on many things - as has been discussed.



But the real "head scratcher" is the poor quality and high failure rate of some of the components that their major suppliers are sending them.



Redwood's reputation gets tarnished and owners disappointed every time these major suppliers use us as their "Quality Control" by shipping poorly designed or poorly tested unitsto Redwood - and then "happily" honoring the product warranty. How about shipping a better product so that Redwood doesn't integrate yourpoor quality product into another 1,000 units?



From reading this forum, the RCA unit seems to be a particularly poor quality product. The Auto-leveling system andoutsidekeypad are tied forsecond.



Not defending... but you have tosympathize with Redwood on this issue.
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Old 07-18-2012, 11:49 AM   #8
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Old 07-18-2012, 12:28 PM   #9
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Sounds like the RCA unit is a first grade piece of crap and Redwood need to do a recall and replace the unit with a better quality one.

Nothing like driving around in a Bentley with a transistor radio taped to the dash for a sound system.


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Old 07-18-2012, 12:38 PM   #10
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If you need to tape the radio to the dash in your Bentley, make sure you use only the best tape available!



Our Blue Ray/Surround Sound system is an LG and seems to be working well. Only issue is that the speakers were wired incorrectly. The center speaker was on the back left and the back left was wired to the right front. A mess! I rewired using the built in guide for the correct output to the correct speaker. A couple of the wires were too short and fell back into the wall but used the old trusty coat hanger to retrive and completed the repair. Something that should have come from the factory wired correctly. Do Iexpect too much?
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