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Old 08-13-2012, 03:00 PM   #1
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Problems with 36 footer

i just got my 36 re about 2 months ago...since I've had it I've replaced 2 jacks...hot water thermostat..had to fix shower door water catcher....water leak on kitchen faucet....and currently replacing all my ceiling light because they won't come on unless you tap them or twist them....has anybody else had these kinda problems I'm kinda bummed out you pay this kinda money and to have these problems...brian at redwood has been great with sending me new items and I've installed everything myself its just the point


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Old 08-13-2012, 03:26 PM   #2
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Before you change out the ceiling bulbs, I think you should look for a common juncture in the wiring.

One day, I found a ceiling lightthat would not turn on with the rest of them. When I changed the bulb,it still wouldnot light. So I unscrewed the fixture from the ceiling and as soon as I moved it, they all went out. Turns out the black wire just fell out of the beige wire nut above the light fixture. I put the black wires back together andretwisted the original wirenut and everything has been fine since.



I think that Brian has his hands full with this type of issue. Redwood is a small company with alimited number of people.Hard to believe productiondoesn't trace down who's making errors on the line and say "what the ____".
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Old 08-13-2012, 07:37 PM   #3
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Quote:
Originally Posted by l.u.219welder
i just got my 36 re about 2 months ago...since I've had it I've replaced 2 jacks...hot water thermostat..had to fix shower door water catcher....water leak on kitchen faucet....and currently replacing all my ceiling light because they won't come on unless you tap them or twist them....has anybody else had these kinda problems I'm kinda bummed out you pay this kinda money and to have these problems...brian at redwood has been great with sending me new items and I've installed everything myself its just the point



Welcome to the redwood family.



Lillyputz



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Old 08-14-2012, 04:38 AM   #4
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well they just sent me all new fixtures so ill spend a day putting them all in and ill make sure all the wires are connected...thanks for the reply
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Old 08-14-2012, 09:24 AM   #5
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I have had the same issues with my 36RE plus the bedroom slide leaks water onto the floor by the bathroom door when it rains, the dining room slide has a bent bracket that keeps the slide from coming in all the way and a service dept that does not know how to put on the electrical recall piece the factory sent them. We have been fighting these things since March. Still waiting on 4 rear jacks to be replaced, both slides to be fixed, the toilet has been repaired 3 times and needs replaced, the hot water tank leaks water at times and the recall issue corrected. I have been to 2 different service depts and still cannot seem to get these items corrected. I am thinking my next step is a trip to the factory at RW expense.
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Old 08-14-2012, 09:53 AM   #6
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Not a real problem, but something to be aware of and watch. If you have an RL or FB (may affect other model) watch the pin that locks the Tele in place. There is a threaded collar that holds the pin in place. We just returned from the Vermont Samboree to find the Tele swinging in the breeze. Seems that collor vibrated out, which allow the pin to drop out also, thus now nothing to hold the arm and tele in place. Maybe a little Locktite or silicone sealer on the threads of the collar to keep it in place.
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Old 08-14-2012, 10:14 AM   #7
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Thanks Michelle. I'll check this.
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Old 08-14-2012, 01:49 PM   #8
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wow i thought maybe i got a lemon...have u talked to redwood about fixing the problems...a friend of mine just got back from cedar creek factory his frame broke at the welds coming home from denver...they repaired frame new awning new axles rims and the goodyear g16 tires...i mean hooked him up i just wonder if redwood would to same
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Old 08-14-2012, 03:07 PM   #9
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From my own and all the experiences I've read, Redwood would definitely do the same and even more.



Even though some of their suppliers are putting them through the wringer right now, you can't find a back office team more committed to fixing your issues.When it comes to doing the right thing,Redwood never says "no". Knowing that you won't have to argue and threaten, just to get what you've paid for, makes the occasional defectseem less daunting.



When you call, you know they will do anything needed to make it right. Most everyone here has had that experience. It's refreshing...Edited by: 5th_Time
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Old 08-14-2012, 08:30 PM   #10
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My only issue on our 38 BR so far has been a bind in the front and rear screen door in the top outboard corner. Have not tried to fix it yt but I should be able to just loosen screws and adjust the screws. All other systems seem ok except the RCA unit that still freezes 30 minutes into a movie. I am seriously considering putting my Playstation in the trailer so I can play Rock Band on rainy days too...


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